I, hereinafter, “Client”, hereby engage the services of Snowbird Property Care, LLC (SPC) to provide the services, which I, as Client, have indicated by making and/or placing my initials on the attached Basic Services Package. The services are to be provided for the property located at and the parties agree as follows:
1. ENGAGEMENT: By signing below, Client authorizes SPC and its representative to enter the premises listed above for the purpose of providing the services Client has requested as reflected on the attached Basic Service Package; these may be amended from time to time. Client agrees to execute any documentation to accomplish this provision as may be required by Client’s property owner’s association or subdivision or by SPC. Failure to execute the necessary documents will not excuse payment to SPC.
2. SERVICES AND INVOICING: Client understands that inspections are visual inspections for obvious issues. SPC agrees to provide the requested services as indicated in writing on the attached Basic Services Package in a timely and professional manner. The dates or time periods for the services and the fees for the requested services will be as reflected on the attached Basic Service Package. Client agrees to timely reimburse SPC for all long-distance telephone, facsimile, postage, and overnight express mail charges incurred as related to the services being provided under this agreement. Client also agrees to reimburse SPC for all essential maintenance items needed over the normal course of inspections to the property, such as air conditioning air filters, batteries, toilet tank flappers, etc. needed to be purchased and installed for Client’s property. Reimbursement also includes any time and labor associated with items purchased. Invoices will be emailed or mailed to Client after the month of service and are due upon receipt and are overdue if payment is not received within 10 days of date, which will then incur interest at 1.5% per month. A minimum fee of $30 will be incurred for returned checks.
3. INSURANCE: SPC will maintain adequate level of insurance with respect to the services being provided hereunder. If requested by Client, SPC will provide Client with a certificate of insurance within 21 days of delivery of written request for same.
4. NOTIFICATION TO CLIENT & HOLD HARMLESS: If, during the course of providing services, SPC discovers or is notified in writing that any item, mechanical system or device (air conditioning, plumbing, electrical, pool, irrigation system, etc.), structural component (roof, floor, walls, doors, windows) or personal property is in need of repair, SPC will notify Client via telephone, email, or mail and will notate item on Inspection Report. If an emergency or suspicious situation exists which, at SPC’s sole discretion, places Client’s subject property in immediate risk of damage, SPC is authorized as Client’s agent to immediately engage services for the repairs necessary to protect Client’s property. Client agrees to pay for and hold SPC harmless from the costs of repairs authorized by this provision and the liability of any contractors or repairmen so engaged. SPC will engage only licensed and insured contractors or repairmen. SPC will not be responsible in any way for contractors or vendors hired by Client that perform substandard work or are not properly licensed and insured. Client will indemnify SPC (and its employees, officers, directors, agents, successors and permitted assigns) and hold SPC harmless from any liability, loss, claim, cause of action, proceeding, cost or expense for property loss or damage, including reasonable attorneys’ fee and expenses (collectively, “Losses”) which shall result from
performance of this agreement, other than for the gross negligent conduct of its employees, agents or servants.
5. HURRICANE SHUTTERS & STORM PREPARATION: Upon Client’s request, SPC will assist in opening and closing hurricane shutters (hand crank, accordion style, and electric shutters) and will take careful measures to ensure it is done properly. If a shutter malfunctions while being opened or closed, Client agrees to hold SPC harmless for the shutter’s malfunction and costs associated in repair. Hurricane Season is June 1st through November 30th. It is Client’s responsibility to prepare ahead of time for any potential storms. This includes but is not limited to bringing in or properly securing all patio furniture, décor items, potted plants, and
that all hurricane shutters are in place or scheduled ahead of time to be installed in preparation of storm threats. If storm preparation
services are requested, SPC will be exempted from responsibility if an official evacuation (due to potential natural disaster, act of
terrorism, etc.) has been issued prior to storm services being provided.
6. TERM AND TERMINATION: SPC deems this as an open service agreement for the dates estimated by client, with a 2 week minimum (2 inspections). Inspections will be placed on hold during periods of occupancy by advance written notice from Client. SPC reserves the right at its discretion to terminate this agreement at any time. Client may terminate this agreement at any time by providing the other party with written notice 7 days in advance of estimated termination date. SPC will receive payment for all services provided up to termination.
7. PRICING: See Services Agreement for pricing.
8. OCCUPYING PROPERTY: Client must in advance notify, SPC in writing when property will be occupied. If SPC arrives at property and cannot complete inspection due to occupants, SPC will charge owner a $25 trip charge.
9. HOURS OF OPERATION: Standard business hours of operation are Monday-Friday 8am-5pm EST. However, given the nature of business, SPC is available after hours and weekends for scheduled additional services. In the event that an emergency arises outside standard business hours; SPC will make all efforts to be available after hours and weekends for emergencies. Client is made aware that an Emergency Trip Charge will be at a minimum rate of $50 per visit (includes first 30 minutes)
and $50 per hour after.
10. SECURITY: SPC encourages security (security door locks, alarm systems, and video surveillance cameras) for the properties it manages. If Client has an active alarm, Client is asked to add SPC to their alarm monitoring company’s contact list to facilitate potential complications should an emergency arise. Client must also disclose all active video surveillance camera locations within property. SPC will then disclose information to the inspector visiting Client’s property. Client can read info in Florida Statute 810.145.
11. VENDORS: If Client has Vendors they prefer to be used in case repairs are needed, the Names and Contact information should be provided to SPC in advance of service. If Client does not require specific vendor(s), SPC will hire only licensed & insured vendors. In an emergency situation, if Client cannot be reached, SPC will contract its own Vendor(s).
12. MODIFICATION TO AGREEMENT: This agreement may be modified only in writing, executed by both parties. The modification in the fee schedule will be effective upon the initiation of providing the modified services.