• Entry Form

    Please submit your entry for this year's Virtual Awards for Excellence
    • Enter yourself or your business  

    • 1. Best Implementation of Virtual Training

      Successful initiatives and use of online platforms to ensure that staff could access and participate in training and progress their professional development

    • Recognising successful initiatives to develop a virtual training programme to support employees with career progression, keeping teams up to date on critical skills or to provide a comprehensive onboarding experience for new starters. Judges will be looking at clear evidence of the virtual training strategy and the issues it addressed, use of platform chosen and content as well as how staff were motivated to complete and succeed.

    • 2. Best Internal Covid-19 Training Programme

      Success in implementing an internal training programme for staff to easily and confidently adapt to new regulations

    • Highlighting the importance of post lockdown training within the business, as physical distancing and enhanced hygiene changed how workplaces operate. Judges will be looking for how a suitable training method was chosen and implemented, the induction of new processes that are clear on individual employee responsibilities and building a common understanding of requirements, which instilled confidence that changes made contribute to a safe working environment.

    • 3. Best Staff Communication

      Success in developing a communication process with staff and teams during the difficulty of lockdown, ensuring to keep them up to date with policies and developments. Keeping staff morale with team communication

    • Success in implementing effective staff communication that adapted to the changes within the business due to Covid-19. Judges will be looking for examples of how both working and furloughed team members were kept informed, engaged and safeguarded, with the strategy decided, including communication platform, frequency and content, as well as providing safe channels for feedback from employees.

    • 4. Best Management Preparation

      Success in ensuring management teams have been trained and are prepared to lead teams to success post-lockdown, adhering to all new government policies

    • Rewards the employer who can best demonstrate a successful commitment to preparing team leaders and managers to lead their team to success post-lockdown, adhering to government policies and restrictions. Judges will look for a training process and support that gives managers the knowledge, tools and confidence to keep staff and customers safe whilst adapting to the new normal.

    • 5. Employee Health and Wellbeing

      Success in demonstrating a commitment to employee health and wellbeing initiatives and strategies

    • This award recognises employers who demonstrate highly effective activities, policies or strategies to promote or improve health and wellbeing within their organisation. Judges will be looking for successful approaches to promoting or measuring positive mental and physical wellbeing.

    • 6. Best Employer

      Success in having a well-rounded and consistently excellent approach to supporting, engaging and inspiring staff during difficult and worrying times due to Covid-19

    • This award recognises employers who demonstrated a well-rounded and consistently excellent approach to supporting, engaging and inspiring staff, during the difficult and worrying times due to Covid-19 , as well as involvement with wider industry initiatives. Judges will be seeking evidence of an excellent all-round employer.

    • 7. Best Use of Digital Marketing to Promote Sales or Service

      Successful digital marketing campaigns and strategies that helped the business overcome lockdown restrictions and continue to promote their service and products

    • This award recognises the successful use of superior digital media campaigns, which enabled the business to overcome lockdown restrictions safely but productively. The judges will be looking for clear evidence of success in this area, including campaign strategy, identifying their goal, platforms chosen and use of social media to personify the brand whilst speaking directly to customers.

    • 8. Best Use of Technology to improve Customer Experience

      Success in creating or updating an app that allows customers to enjoy hospitality with ease whilst allowing venues to operate safely and efficiently

    • Celebrating and rewarding the most successful app and technology initiatives, specifically designed to allow customers to have a positive experience whilst allowing businesses to operate safely and efficiently. The focus should be on the process and ease in which customers can check in all guests, order, pay and more. Evidence will also be sought to demonstrate how, as the technology of contact tracing has been privatised, operators have designed a system in line with data-protection legislation.

    • 9. Best Delivered 'Dine at Home' Experience

      Success in delivering restaurant dining experience to people's home to enjoy during lockdown and beyond

    • This award seeks the most successful approach to bringing the joy of quality restaurant dining delivered to the customer’s door. Our judges will be looking for sustained, effective, innovative and creative solutions, specifically designed to deliver your meals, brand and experience to consumers

    • 10. Most Innovative Alcohol Strategy

      Success in creating and delivering “happy hour” worthy drinks and experiences to their customers doors

    • Rewards businesses who can best demonstrate an innovative and successful commitment to delivering alcoholic drinks to the British public. Judges will be looking for mixologists who designed cocktails that can be easily recreated ay home, or breweries who can deliver their craft to those who miss it most. These are the initiatives that improved the quality of lockdown for many.

    • 11. Business Innovation

      Successful initiative to innovate and adapt their business model in response to lockdown

    • This award acknowledges the organisation that demonstrates the most outstanding opportunities for business innovation. Judges will be looking for examples of successful initiatives to pivot the business model or updating processes and systems to affect a positive change

    • 12. Best National Support for Key Workers

      Success in offering support at a national level to support the key workers on the front line during Covid-19 pandemic

    • In March 2020, the UK was put into a lockdown in response to the Covid-19 pandemic, however, across the country many key workers still went to work to keep this country going. From NHS staff, to shopworkers and public service workers. This award recognises businesses that stepped up to support these workers during this time. Judges will be looking for the support needed identified, how this was done and the impact it had on a national level

    • 13. Best National Support for Vulnerable People

      Success in offering support at a national level to tackle issues brought on by Covid-19 for those more vulnerable or at-risk due to the pandemic

    • This award recognises businesses who successfully demonstrated excellence in offering support to vulnerable or at-risk people across the country. Whether this was people shielding, homeless, or those who struggled financially due to job losses, there was a much larger need for support than ever this year. Judges will be looking for the support needed identified, how this was done and the impact it had on a national level

    • 14. Best Individual Community Engagement

      Successful individual supporting the local community during the difficulty of lockdown through initiatives, generosity of product or time, or partnering with another local business or charity

    • This award rewards an individual who has demonstrated a real commitment to supporting their local community during the difficulty of lockdown. Judges will be looking for examples of coordinated care efforts to support those self-isolating, the more at-risk demographic, providing and delivering meals for children or other incredible but just as important initiatives.

    • 15. Best Group Community Engagement

      Successful group or collective supporting the local community during the difficulty of lockdown through initiatives, generosity of product or staff time, or partnering with another local business or charity

    • This award rewards a group or collective which have demonstrated a real commitment to supporting their local community during the difficulty of lockdown. Judges will be looking for examples of coordinated care efforts to support those self-isolating, the more at-risk demographic, providing and delivering meals for children or other incredible but just as important initiatives.

    • 16. Best Corporate Social Responsibility

      Success in rewarding outstanding social responsibility to community, environment and people

    • This award rewards the organisation which clearly demonstrates a real commitment to social responsibility at a strategic and operational level. Of the four pillars of CSR, we are particularly interested in evidence of effective initiatives supporting a holistic approach to community, environment and people. Judges will seek evidence of the strategies in this area and how they operate day-to-day

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    • Nominate an individual or business  

    • 1. Best Implementation of Virtual Training

      Successful initiatives and use of online platforms to ensure that staff could access and participate in training and progress their professional development

    • Recognising successful initiatives to develop a virtual training programme to support employees with career progression, keeping teams up to date on critical skills or to provide a comprehensive onboarding experience for new starters. Judges will be looking at clear evidence of the virtual training strategy and the issues it addressed, use of platform chosen and content as well as how staff were motivated to complete and succeed.

    • 2. Best Internal Covid-19 Training Programme

      Success in implementing an internal training programme for staff to easily and confidently adapt to new regulations

    • Highlighting the importance of post lockdown training within the business, as physical distancing and enhanced hygiene changed how workplaces operate. Judges will be looking for how a suitable training method was chosen and implemented, the induction of new processes that are clear on individual employee responsibilities and building a common understanding of requirements, which instilled confidence that changes made contribute to a safe working environment.

    • 3. Best Staff Communication

      Success in developing a communication process with staff and teams during the difficulty of lockdown, ensuring to keep them up to date with policies and developments. Keeping staff morale with team communication

    • Success in implementing effective staff communication that adapted to the changes within the business due to Covid-19. Judges will be looking for examples of how both working and furloughed team members were kept informed, engaged and safeguarded, with the strategy decided, including communication platform, frequency and content, as well as providing safe channels for feedback from employees.

    • 4. Best Management Preparation

      Success in ensuring management teams have been trained and are prepared to lead teams to success post-lockdown, adhering to all new government policies

    • Rewards the employer who can best demonstrate a successful commitment to preparing team leaders and managers to lead their team to success post-lockdown, adhering to government policies and restrictions. Judges will look for a training process and support that gives managers the knowledge, tools and confidence to keep staff and customers safe whilst adapting to the new normal.

    • 5. Employee Health and Wellbeing

      Success in demonstrating a commitment to employee health and wellbeing initiatives and strategies

    • This award recognises employers who demonstrate highly effective activities, policies or strategies to promote or improve health and wellbeing within their organisation. Judges will be looking for successful approaches to promoting or measuring positive mental and physical wellbeing.

    • 6. Best Employer

      Success in having a well-rounded and consistently excellent approach to supporting, engaging and inspiring staff during difficult and worrying times due to Covid-19

    • This award recognises employers who demonstrated a well-rounded and consistently excellent approach to supporting, engaging and inspiring staff, during the difficult and worrying times due to Covid-19 , as well as involvement with wider industry initiatives. Judges will be seeking evidence of an excellent all-round employer.

    • 7. Best Use of Digital Marketing to Promote Sales or Service

      Successful digital marketing campaigns and strategies that helped the business overcome lockdown restrictions and continue to promote their service and products

    • This award recognises the successful use of superior digital media campaigns, which enabled the business to overcome lockdown restrictions safely but productively. The judges will be looking for clear evidence of success in this area, including campaign strategy, identifying their goal, platforms chosen and use of social media to personify the brand whilst speaking directly to customers.

    • 8. Best Use of Technology to improve Customer Experience

      Success in creating or updating an app that allows customers to enjoy hospitality with ease whilst allowing venues to operate safely and efficiently

    • Celebrating and rewarding the most successful app and technology initiatives, specifically designed to allow customers to have a positive experience whilst allowing businesses to operate safely and efficiently. The focus should be on the process and ease in which customers can check in all guests, order, pay and more. Evidence will also be sought to demonstrate how, as the technology of contact tracing has been privatised, operators have designed a system in line with data-protection legislation.

    • 9. Best Delivered 'Dine at Home' Experience

      Success in delivering restaurant dining experience to people's home to enjoy during lockdown and beyond

    • This award seeks the most successful approach to bringing the joy of quality restaurant dining delivered to the customer’s door. Our judges will be looking for sustained, effective, innovative and creative solutions, specifically designed to deliver your meals, brand and experience to consumers

    • 10. Most Innovative Alcohol Strategy

      Success in creating and delivering “happy hour” worthy drinks and experiences to their customers doors

    • Rewards businesses who can best demonstrate an innovative and successful commitment to delivering alcoholic drinks to the British public. Judges will be looking for mixologists who designed cocktails that can be easily recreated ay home, or breweries who can deliver their craft to those who miss it most. These are the initiatives that improved the quality of lockdown for many.

    • 11. Business Innovation

      Successful initiative to innovate and adapt their business model in response to lockdown

    • This award acknowledges the organisation that demonstrates the most outstanding opportunities for business innovation. Judges will be looking for examples of successful initiatives to pivot the business model or updating processes and systems to affect a positive change

    • 12. Best National Support for Key Workers

      Success in offering support at a national level to support the key workers on the front line during Covid-19 pandemic

    • In March 2020 the UK was put into a lockdown in response to the Covid-19 pandemic, however, across the country many key workers still went to work to keep this country going. From NHS staff, to shopworkers and public service workers. This award recognises businesses that stepped up to support these workers during this time. Judges will be looking for the support needed identified, how this was done and the impact it had on a national level

    • 13. Best National Support for Vulnerable People

      Success in offering support at a national level to tackle issues brought on by Covid-19 for those more vulnerable or at-risk due to the pandemic

    • This award recognises businesses who successfully demonstrated excellence in offering support to vulnerable or at-risk people across the country. Whether this was people shielding, homeless, or those who struggled financially due to job losses, there was a much larger need for support than ever this year. Judges will be looking for the support needed identified, how this was done and the impact it had on a national level

    • 14. Best Individual Community Engagement

      Successful individual supporting the local community during the difficulty of lockdown through initiatives, generosity of product or time, or partnering with another local business or charity

    • This award rewards an individual who has demonstrated a real commitment to supporting their local community during the difficulty of lockdown. Judges will be looking for examples of coordinated care efforts to support those self-isolating, the more at-risk demographic, providing and delivering meals for children or other incredible but just as important initiatives.

    • 15. Best Group Community Engagement

      Successful group or collective supporting the local community during the difficulty of lockdown through initiatives, generosity of product or staff time, or partnering with another local business or charity

    • This award rewards a group or collective which have demonstrated a real commitment to supporting their local community during the difficulty of lockdown. Judges will be looking for examples of coordinated care efforts to support those self-isolating, the more at-risk demographic, providing and delivering meals for children or other incredible but just as important initiatives.

    • 16. Best Corporate Social Responsibility

      Success in rewarding outstanding social responsibility to community, environment and people

    • This award rewards the organisation which clearly demonstrates a real commitment to social responsibility at a strategic and operational level. Of the four pillars of CSR, we are particularly interested in evidence of effective initiatives supporting a holistic approach to community, environment and people. Judges will seek evidence of the strategies in this area and how they operate day-to-day

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