EN-GB Help Center Form

Support Request

If you do not have a Shadow account, or cannot access your Shadow account, then please complete this short form to contact Shadow Support.
Email *
Region *
Do you have a Shadow account? *

Please try signing in to your Shadow account page at sso.shadow.tech

Note: this is not the Shadow Launcher, or your Shadow machine.
Can you sign in to your Shadow account page at sso.shadow.tech? *

What topic best describes the issue signing in at sso.shadow.tech? *

How can Shadow Support assist? *
FAQ
🌐 Availability in other countries
- Shadow is currently available in areas surrounding our data centers (full list at status.shadow.tech )
- News on additional or upcoming data centers can be found at shadow.tech/blog
💳 Issue purchasing Shadow
- Our system will reject payments from unsupported locations
- You may still see a deduction from your account even if your payment failed. Your bank will return these funds to your account once the failed payment is recognized.

Thank you for reaching out to Shadow Support.

If you have access to your Shadow account page then please sign in and submit a ticket through the support section of your account at account.shadow.tech/home/support

Subject *
Message *
Shadow staff will never request your password. Do not state your password above.
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