Water Management Survey

  • Water Management Survey

  • The information you provide in this form will help us to better understand the ways in which we might be able to help you and to identify where there will be opportunities for you to save cost and reduce your water usage. 

    There are six pages on this form, each relating to a different aspect of your water usage and management. Please give us as much information as you can but don’t worry if you don’t know the answer to a particular question or it doesn’t apply to you. You do not have to answer every question. 

    You may need to collect information from other people in the organisation in order to complete some of the questions on this form. If you need to, you can save a draft of this form and come back to it later by scrolling to the bottom of whatever page you're on and clicking the 'save' button. You'll get an email with a link to your draft form which you can access again and complete later as needed. 

    The information you submit here is confidential. It will only be used by Ecoprod and The Water Retail Company and will not be shared with any third parties. 

    If you have any questions about any aspect of this survey you can email us or call 0844 800 7890.

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  • Has budget been allocated to a water saving or water management project in your organisation?
  • When are you looking to get started a water management project?
  • How many sites do you operate?

  • Water management and safety

  • Do you have a water management plan in place in your organisation?
  • If your water were to fail or be isolated for whatever reason do you have a contingency plan in place for supply?
  • Do you have a schedule for water management inspections enforced?
  • Do you monitor building use patterns and correlate this with water consumption?

  • Water supply and wastewater services

  • Businesses are able to chose their water supplier now. Have you switched water and / or sewerage supplier for your business?
  • Do you have different water and / or sewerage suppliers for different sites?
  • Have you asked your water and / or sewerage supplier about switching to the best tariffs for you business?
  • Do you know where your wastewater discharges to?
  • Has anybody specifically checked the return to sewer allowances?
  • Do you have trade effluent licenses?
  • Is an independent company used for monitoring water quality?
  • Are any areas sublet to external organisations?
  • If you answered yes to the previous question, are these independently metered?

  • Leak detection

  • Is the water supply automatically isolated with building occupancy controls?
  • Do you know where to isolate your water supply in an emergency?
  • Do you have water metering on site?
  • Have you carried out any bill validation?
  • Are copies of current water bills available?
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  • Has the content of bills and data submitted been checked with actual site infrastructure – i.e. correct meter size?
  • Do you have any sub-metering in place for specific areas or buildings?
  • Do you currently have any leak detection equipment installed?
  • Do you monitor building use patterns and compare this with water consumption?
  • Has anybody checked for the presence of night-time flow? Note, typically, water supply pressure increases during this period.

  • Onsite connected services (external)

  • Do you currently have in place rainwater harvesting?
  • Do you use greywater anywhere in your organisation?
  • Do you currently use a borehole?
  • If you do use a borehole, are you at the maximum abstraction allowance?
  • Are you looking at adding to your current borehole capacity?
  • Do you have onsite irrigation?
  • Is water used for the cleaning of other external fixed equipment as a planned maintenance process?
  • Are any mains water connections left unattended – i.e. sprinkler systems or water features?

  • Onsite connected services (internal)

  • Do you manage multiple washrooms?
  • Has a plan for installing water efficient products been adopted?
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  • Is water used for catering?
  • Is water used for laundry fulfilment?
  • Is water used in production processes?
  • If yes is there a monitoring process in place to match this with optimum consumption?
  • Is there in place a program for water quality testing and legionella control?
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