• Before submitting your request, you are highly advised to refer to our FAQs 👉 here to get information faster.

    If you have a question about your receiving, your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time.

    In case you still need further support, our team will respond within a business day.

  • We normally send your order information to the manufacturer at the end of the purchasing day and we could not make any adjustment or cancellation if the order has already been locked for processing. Depending on the order's status at that time, we will inform you whether or not you are able to cancel/adjust your order.

  • Got the order number or tracking number? You could save your time getting instant shipment information simply by tracking your parcel here and referring to our Shipping Policy here.

  • We're sorry to know that you have faced trouble with our product.

    We're here to help! Please tell us as much detail as possible about your issue and don't forget to attach some photos demonstrating the item condition as well.

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