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  • Returning Patients please call us at 516.505.7200 to schedule an appointment

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  • Patient Health Information

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    Treatment Plan


    Week 1:  Initial Evaluation (First Appointment)

    Week 2- 11: A series of follow-up appointments focused on symptom stabilization and crisis management

    Week 12: Transition visit to discuss long-term treatment options including ongoing continued care, discharge to higher level of care, or discharge to an alternate provider.


    As a patient of Mindful Urgent Care, it is important to understand the journey of services that you will be provided. Mental health treatment can be complex; we also consider everyone’s life circumstances and acknowledge that everyone responds to medication differently. Each patient can expect the following services:

  • Payment for Services:

    Payment for Services: MUC is “in-network” with most insurance companies. MUC will bill my insurance after my visits; I authorize MUC to release medical records requested by my insurance company. I understand that my provider is legally obligated to collect all copays, deductibles, and /or coinsurance deemed to be the patient/insured responsibility by the insurance company. My co-payment, deductibles, and balance will be collected upon check-in. Some insurance plans require a referral from a physician (typically HMO plans). If a referral is required, it is my responsibility to know this and obtain the referral prior to the office visit. Missed appointments or failure to cancel your appointment within 24 hours, will be billed at $75.00 each appointment.

  • Patient Contact Policy

    MUC may contact you via email or phone regarding appointments, to discuss treatment, and/or with clinical updates. Your information will never be shared with third parties. All calls received during business hours will be returned within 24 hours. If a concern arises after-hours, please leave us a message. If emergent, due to a safety concern, please call 911 or go to the nearest emergency room.

  • Termination of Care

    It is your right to terminate services with us at any time.

    We reserve the right to terminate services due to the following:

    1. Consistently missed appointments

    2. Inappropriate behavior

    3. Seeking narcotics

    4. Abusing/selling/trading medications

    5. Non-adherence to your therapeutic plan

    We also reserve the right to terminate services if the complexity of your case is beyond the scope of our provider.

  • Medication Refill Policy

    Please notify the office one week prior to needing a prescription refill. No refills will be called in after-hours or on weekends. In the event I lose medication, or do not attend follow-up appointments, my prescription may not be refilled.

  • Confidentiality

    Your medical records may be accessible to other clinicians in the office. Your personal information will NOT be released outside of MUC without your signed consent or a subpoena. Exceptions include suicide or homicide issues or child/elder abuse or neglect. Children (under the age of 17) have the right to confidential exchanges with clinician’s unless there are issues that pose immediate danger.

  • Pregnancy Policy

    I agree to inform my providers if I am, maybe, or planning to become pregnant.

  • Payment Consent:

    I hereby authorize Mindful Urgent Care to securely store my credit card and/or other payment details and charge it when my copayment and/or deductible is due upon check-in or should I have an outstanding balance or any leftover balance from a processed claim in the future.

    Please indicate your agreement to the terms of this policy by signing below:

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  • Mindful Urgent Care Policies:
    https://www.mindfulurgentcare.com/policies-and-informed-consent/

    I acknowledge that I have reviewed all of Mindful Urgent Care's treatment and billing policies linked to above and agree to be seen under those policies.

  • Adult Patient Consent to Care (18 years of age or greater)

    I hereby authorize Mindful Care by and through its licensed medical professionals to provide me with mental health care services that such professionals deem necessary for diagnosing and/or treating my mental health condition(s). I hereby understand and agree that my sessions with Mindful’s mental health professionals may involve in-depth questions of a sensitive and personal nature including but not limited to such topics as (my history of diagnosed and/or undiagnosed mental health disorders and that of my family members, eating disorders, sexual history and/or abuse, history of suicidal and other self-harm tendencies and events, legal history/ history of interactions with law enforcement authorities, and substance use). I acknowledge and agree that if I am uncomfortable with the treatment outlined or line of questioning engaged in during my Mindful care session that I shall immediately notify my Mindful provider of such, so an alternative treatment regime may be utilized for my benefit. I acknowledge and agree that no guarantees and/ or assurances of any kind have been given to me concerning the results of Mindful’s mental health services including but not limited to the prospective improvement and/or resolution of my present mental health condition. I acknowledge and agree that I have been given the opportunity to ask questions concerning my pursuit of care with Mindful, and that all my questions have been answered to my satisfaction and that I am electing to pursue care with Mindful entirely of my own volition. My signature below indicates that I have fully read and agree to the aforementioned terms.

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