Heart & Soul Center’s Privacy Policy
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Recognizing that certain services provided are of confidential nature, Heart & Soul Counseling LCSW, PC, Heart & Soul Community Counseling Inc. has formally adopted a policy to protect your privacy. This policy states that the information you provide will be kept confidential and will not be distributed or shared with other persons or organizations without your written approval. However, there are situations where Heart & Soul Community Counseling, Inc. has a responsibility to release information, regardless of whether the client agrees. These exceptions include:
- Cases of suspected child abuse or neglect are required to be reported in the State of New York to the Department of Children and Families;
- Cases of suspected abuse or neglect of the elderly and mentally challenged adults are required to be reported in the State of New York;
- The courts have a right to order Heart & Soul Counseling LCSW, PC, Heart & Soul Community Counseling Inc., to release client information;
- Heart & Soul Counseling LCSW, PC, Heart & Soul Community Counseling Inc., is required to make a reasonable effort to inform the police at any reason directly threatened by a client, of the client’s direct threat to harm that other person;
It is Heart & Soul Counseling LCSW, PC, Heart & Soul Community Counseling Inc., policy to keep your information confidential and to protect your privacy. However, the enactment of the HIPAA privacy rule, section 164.505 (b) requires that a client’s right to have his or her health information kept private and secure has become more than just an ethical obligation of health care professionals; it is also the law. As a result, we have established this formal in-house privacy policy. As always, we strive to provide you with the best services, along with keeping your personal information confidential.