The fine print:
Thank you for entrusting Elegance Preserved with your wedding gown. All gowns are inspected and priced by our Bridal Gown Coordinator. Upon review, you will receive an email outlining the inspection, which will include: our terms of service, the expected completion date, and the final cost for services requested. All gowns will be processed in the order received. Rush services will incur an additional fee. There is a risk of damage during the cleaning process, and not all stains or existing damage may be reversed. By signing below, you acknowledge the information provided on the form is true to the best of your knowledge, and you waive any claim against Elegance Preserved for the inability to remove existing damage, or for changes to the gown after cleaning.