All payments for readings are non-refundable. It is free to cancel or reschedule. Please email me 24 hours ahead of time if you need to reschedule or re-book your reading. If you book but don't show up to the reading, you will have to re-book and purchase another reading. Please take a screenshot, write down or enter into your calendar the date & time of your booking. You will receive a confirmation email after you book!