Pandora Customer Feedback Survey

1
Personal Details* This field is required.Please provide your information below
Your name
Your email
Please Select
Please Select
< 17
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
> 65
Age
Please Select
Please Select
Female
Male
I rather not say
Gender
2
Gender * This field is required.Demographic Info (Part 1 of 4)
Female
Male
I rather not say
3
Which age group do you belong to?* This field is required.Demographic Info (Part 1 of 3)
< 17
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
> 65
4
Which Pandora area did you visit?* This field is required.
Klang Valley
Outside Klang Valley
Sabah and Sarawak
Brunei
5
Which Pandora boutique did you visit?* This field is required.
Alamanda
Ampang Point
Bangsar Village
Empire Shopping Gallery
Fahrenheit
IOI City Mall
KLCC
Mid Valley
Nu Sentral
1 Utama
Plaza Shah Alam
Pavilion
Setia City
Sunway Pyramid
The Curve
6
Which Pandora boutique did you visit?* This field is required.
Aman Central
AEON Nilai
AEON Tebrau
East Coast Mall
Gurney Plaza
Komtar JBCC
KB Mall
Mahkota Parade
Palm Mall
Queensbay Mall
Sky Avenue
South Key
7
Which Pandora boutique in Sabah/Sarawak did you visit?* This field is required.
Imago
Suria Sabah
Viva City
The Spring
8
Monthly Income Range* This field is required.Demographic Info (Part 3 of 4)
Not working
< RM2,000
RM2,000 - RM4,500
RM4,501 - RM6,000
RM6,001 - RM8,000
RM8,001 - RM10,000
> RM10,001
I would rather not say
9
Monthly Income Range* This field is required.Demographic Info (Part 3 of 4)
Not working
< BND750
BND750 - BND1,200
BND1,201 - BND1,800
BND1,801 - BND2,500
BND2,501 - BND3,000
> BND3,001
I would rather not say
Other
10
What is your race?* This field is required.Demographic Info (Part 1 of 2)
Malay
Chinese
Indian
Other
11
What is your race ?* This field is required.Demographic Info (Part 4 of 4)
Malay
Chinese
Indian
Iban
Bidayuh
Orang Ulu
Melanau
Others
12
What is your race?* This field is required.Demographic Info (Part 4 of 4)
Malay
Chinese
Indian
Kadazan-Dusun
Bajau
Murut
Others
13
Which Pandora boutique have you visited recently?* This field is required.
14
Which Pandora boutique have you visited recently? * This field is required.Demographic Info (Part 2 of 2)
KLANG VALLEY - Alamanda Putrajaya
KLANG VALLEY - Ampang Point
KLANG VALLEY - Bangsar Village II
KLANG VALLEY - NU Empire
KLANG VALLEY - IOI City Mall
KLANG VALLEY - Suria KLCC
KLANG VALLEY - MidValley Megamall
KLANG VALLEY - Mitsui Outlet Park
KLANG VALLEY - 1 Utama Shopping Centre
KLANG VALLEY - Pavilion Bukit Jalil
KLANG VALLEY - Pavilion Kuala Lumpur
KLANG VALLEY - Plaza Shah Alam
KLANG VALLEY - Setia City Mall
KLANG VALLEY - Sunway Pyramid
KLANG VALLEY - The Exchange TRX
NORTHERN REGION - Aman Central, Kedah
NORTHERN REGION - East Coast Mall, Pahang
NORTHERN REGION - Gurney Plaza, Penang
NORTHERN REGION - Ipoh Parade Mall, Perak
NORTHERN REGION - KB Mall, Kelantan
NORTHERN REGION - Queensbay Mall, Penang
NORTHERN REGION - SkyAvenue Genting, Pahang
NORTHERN REGION - Sunway Carnival Mall, Penang
SOUTHERN REGION - AEON Nilai, Negeri Sembilan
SOUTHERN REGION - AEON Tebrau City, Johor
SOUTHERN REGION - Komtar JBCC, Johor
SOUTHERN REGION - Mahkota Parade, Melaka
SOUTHERN REGION - MidValley Southkey, Johor
SOUTHERN REGION - Palm Mall, Negeri Sembilan
EAST MALAYSIA - Imago Sabah
EAST MALAYSIA - Suria Sabah
EAST MALAYSIA - The Spring, Kuching
EAST MALAYSIA - VivaCity Megamall, Kuching
BRUNEI - The Mall, Gadong
15
Which Pandora products do you like / have you purchased before?* This field is required.Preference Info (Part 1 of 2)
Bracelets and charms
Rings
Earrings
Necklace and pendants
Other accessories (bag charm holder, charm key ring etc)
16
Which Pandora collections do you like / have you purchased before?* This field is required.Preference Info (Part 2 of 2)
Pandora Moments
Pandora Timeless
Pandora ME
Pandora Signature
Pandora Essence
Disney x Pandora
Star Wars x Pandora
Marvel x Pandora
Game of Thrones x Pandora
Other
17
Where have you recently seen or heard us?* This field is required.Check all that apply
WhatsApp
Facebook
Instagram
Telegram
Tik Tok
Family / Friends
In-Mall Ads
Cinema Ads
Newspaper
Online Ads
Youtube
Other
18
How would you rate our Staff Service?* This field is required.
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19
How would you rate our Design & Quality?* This field is required.
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20
How would you rate your overall experience with Pandora?
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21
How likely are you to recommend Pandora to your family and friends?* This field is required.0 - Not likely ; 10 - Very likely
1
2
3
4
5
6
7
8
9
10
Not likely
Very likely
22
Which other jewelry brand are you purchasing with / interested in?* This field is required.
Habib
Swarovski
Thomas Sabo
Tiffany and Co
Poh Kong
Cartier
Diamond and Platinum
Lovisa
Other
23
Which social media platform are you following Pandora on?* This field is required.Check all that apply
Facebook
Instagram
Tik Tok
Telegram
Not following on any social media platforms
24
Which online platform(s) have you shopped with us before?* This field is required.Check all that apply
Zalora
Lazada
Shopee
WhatsApp
None of the above
25
Which Pandora Shopping Experience would you want us to improve?* This field is required.You may select more than 1 option
Quality of customer service
Store ambience (temperature, lighting, music)
Products assortment (variety selection)
Product display
None
Other
26
[Optional] Other suggestions & comments :Share your experience with us - we want to hear from you
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