Happe Homes Warranty Request

The expansion/contraction joint is placed to control cracking. This is not a deficiency.

Builder will correct those areas in which defect exceeds 3/8 in. within a 32 in. measurement. In rooms not initially finished as living areas or where a floor or a portion of a floor surface has been designed for specific drainage purposes, a slope which exceeds 3/8 in. within a 32 in. measurement is not a deficiency.

Builder will correct cracks which exceed 1/4 in. in width. Shrinkage cracks are common and should be expected. Surface patching and epoxy injections are examples of acceptable repair methods.

Builder will correct any crack which exceeds 1/4 in. in width. Some cracks are common through masonry and mortar joings. Cracks 1/4 in. or less are considered routine owner maintenance.

Builder will correct. A one-time occurence may not indicate a defect. Owner must maintain proper grading around the home and maintain any surface water control systems installed by builder. Dampness and condensation are normal conditions and are not covered by this Limited Warranty.

Builder will correct disintegrated surfaces caused by improper placement of concrete. Disintegration caused by erosion due to salt, chemicals, implements used and other factors beyond builder's control is not a warranted deficiency.

Builder will correct so defect is not readily noticeable when floor covering is in place. Minor impressions in floor covering are not considered significant imperfections.

Builder will correct cracks which exceed 1/4in. in width or vertical displacement. Surface patching and epoxy injections are examples of aceeptable repair methods. Shrinkage cracks are common and should be expected.

Maintaining adequate ventilation and moisture control is considered owner maintenance.

Builder will correct any crack which exeeds 1/4in. in width. Surface patching and epoxy injections are examples of acceptable repair methods. Shrinkage cracks of 1/4in. or less are common and should be expected.

Builder will correct cracks greater than 1/4 in. in width. Surface patching and epoxy injections are examples of acceptable repair methods. Shrinkage cracks of 1/4in. or less are common and should be expected.

Builder will install properly sized louvers or vents. Maintaining adequate ventilation and moisture control, including seasonal adjustment of vent openings, is considered owner maintenance.

Maintaining adequate ventilation and moisture control, including seasonal adjustment of vent openings, is considered owner maintenance.

Expansion/contraction joint is placed to control cracking. This is not a deficiency.

Builder will correct areas in which defect exceeds 3/8 in. within a 32 in. measurement. In room snot initially finished as living areas or where a floor or a portion of a floor surface has been designed for specific drainage purposes, a slope which exceeds 3/8 in. within a 32 in. measurement is acceptable.

Builder will correct disintegrated surfaces caused by improper placement of concrete. Disintegration caused by erosion due to salt, chemicals, implements used and other factors beyond builder's control is not a warranted deficiency.

Builder will correct so defect is not readily noticeable when floor covering is in place. Minor impressions in floor covering are not considered significant imperfections.

Builder will correct cracks which exceed 1/4 in. in width or vertical displacement. Surface patching and epoxy injections are examples of acceptable repair methods. Shrinkage cracks are common and should be expected.

Builder will correct cracks which exceed 1/4 in. in width or vertical displacement. Action Required: Builder will correct cracks which exceed 1/4 in. in width or vertical displacement. Surface patching and epoxy injections are examples of acceptable repair methods. Shrinkage cracks are common and should be expected.

Builder will correct cracks in excess of 1/4 in. in width. Action Required: Builder will correct cracks which exceed 1/4 in. in width or vertical displacement. Surface patching and epoxy injections are examples of acceptable repair methods. Shrinkage cracks are common and should be expected.

Builder will correct if unevenness exceeds 1/4 in within a 32 in. measurement. Some minor framing imperfections should be expected.

Builder will correct if high or low areas exceed 1/4 in. within a 32 in measurement. Some minor framing imperfections should be expected.

Builder will correct if caused by a defective joist or imporoperly installed subfloor. Builder will take corrective action to reduce squeaking to the extent possible within reasonalbe repair capability without removing floor or ceiling finishes. A large area of floor squeaks which is noticeable, loud and objectionable is a defect. A squeak-proof floor cannot be guranteed. Lumber shrinkage as well as temperature and humidity changes may cause squeaks.

Some splitting and warping is normal and is caused by high temperature effects on lumber.

Builder will correct if bow or bulge exeeds 1/4in. within 32 in. horizontal or vertical measurement. Minor framing imperfections should be expected.

Builder will correct where out-of-plumb condition exeeds 3/4in. within 8 ft. vertical measurement. Minor framing imperfections should be expected.

A wall out-of-square is not a defect.

Builder will correct only if due to improper installation. Twisting, warping or splitting of wood deck material is normal due to exposue to the elements. Owner maintenance is required.

Builder will correct slope of deck which exceeds a ratio of 2 in. in. a 10 ft. measurement. Some slope is often provided to allow for water drainage.

Builder will correct if due to improper installation. Owner maintenance is required.

Builder will correct if caused by faulty workmanship or materials. Seasonal changes may cause doors to expand and contract, and are usually temporary conditions.

Panels will shrink and expand and may expose unfinished surfaces.

Builder will correct warping which exceeds 1/4 in. measured vertically, horizontally or diagonally. Seasonal changes may cause doors to expand and contract, and are usually temporary conditions.

Builder will correct if split allows the entrance of elements. Splits which do not allow the entrance of elements are considered normal. Owner maintenance is required.

Builder will correct if daylight is visible or if entrance of elements occurs under normal conditions. Even with properly installed weather-stripping, some movement of the door, when closes, may be expected. Owner maintenance is required for minor alterations to adjustable thresholds and other parts of the door.

Builder will correct only if damage is documented prior to occupancy. Owner is responsible for establishing a pre-closing walk-through inspection list.

Builder will correct garage doors which do not fit or operate properly. Some entrance of elements can be expected and is not considered a deficiency. If owner installs a garage door opener, builder is not responsible for operation of door.

Builder will correct active and current leaks that occur under normal conditions. No action is required if leak is due to snow or ice buildup, high winds or driving rains. Prevention of snow or ice buildup is the owner's responsibility. Substantiation of an active and current leak is the owner's responsibility.

Owner maintenance is required. Cupping in excess of 1/2 in. should be reported to the manufacturer.

Builder will correct affected area if due to poor installation. Shingles shall not blow off in winds less than the manufacturer's specifications.

Builder will provide adequate ventilation. Moisture accumulation in attics which are not adequately vented is a deficiency. Owner is responsible to keep vents clear of obstructions to promote air flow.

Builder will correct to limit standing water depth at 1 in. Owner is responsible for keeping gutters and downspouts clean.

Builder will correct leaks at connections. Owner is responsible for keeping gutters and downspouts clean. Gutters may overflow during heavy rains.

Builder will correct water which stands for more than 24 hours, or more than 48 hours in swales. Standing water beyond the 10 ft. perimeter of the foundation is not covered by this Limited Warranty. Owner is responsible for establishing and maintaining adequate ground cover.

If final grading was performed by builder, they will replace fill in excessively settled areas only once. If settlement does not exceed 6 in. it is owner's responsibility to fill affected areas. The party responsible for establishing the final grade shall provide for positive drianage away from foundation. Owner is responsible for establishing and maintaining adequate ground cover.

Builder will correct if movement exeeds 1 in. from the home for stoops, porches and patios which are strucurally attached. Stoops, porches and patios which are poured separately and simply about the house are not covered by this Limited Warranty.

Builder will correct only if damae is documented prior to occupancy. Owner is responsible for establishing a pre-closing walk-through inspection list.

Builder will correct entrance of elements or separations exeeding 3/8 in. by caulking or other methods. Any separations 3/8 in. or less are considered routine owner maintenance.

Builder will correct cracks which exeed 1/8 in. in width. Caulking and touch-up painting are examples of acceptable repair methods. Builder is not responsible for exact color, texture or finish matches. hairline cracks are common.

Builder will correct affected area if due to improper workmanship or materials. Separated, loose or delaminated siding can be due to improper maintenance and is not considered a defect.

Builder is responsible only if installed improperly and waves or bowing exceed 1/2 in. within a 32 in. measurement. Check your manufacturer's warranty on this product for coverage regarding dents, holes, wind specifications, etc.

Builder will correct if 75% of a particular wall is affected, entire wall will be corrected. Some fading is normal due to weathering. Mildew and fungus on exterior surfaces are caused by climatic conditions and are considered routine maintenance. Varnish or lacquer deteriorates quickly and is not covered by this Limited Warranty.

Builder will correct only if damage is documented prior to occupancy. Owner is responsible for establishing a pre-closing walk-through inspection list.

Builder will correct affected area if greater than 75% of wall or trim piece is affected, entire surface will be corrected. Some minor imperfections such as over-spray, brushmarks, etc are common and should be expected.

Builder will correct affected areas where excessive bleeding of knots appear. Knot holes will be apparent depending on the quality of material used.

Builder will correct if caused by improper installation. Properly installed louvers or vents may at times allow rain or snow to enter under strong wind conditions and is not a deficiency.

Builder will correct cracks which exceed 1/4in in width. Some cracks are common through masonry and mortar joints. Cracks 1/4 in. or less are considered routine owner maintenance.

Condensation is relative to the quality and type of windows. Temperature differances in high levels of humidity along with individual living habits will cause condensation.

Builder will correct only if damage is documented prior to occupancy. Owner is responsible for establishing a pre-closing walk-through inspection list.

Builder will correct only if damage is documented prior to occupancy. Owner is responsible for establishing a pre-closing walk-through inspection list.

Builder will correct poorly fitted windows. Relative to the quality and type of windows, drafts are sometimes noticeable around windows, especially during high winds. It may be necessary for the owner to have storm windows installed to provide a satisfactory solution in high wind areas. All caulking materials expand and contract due to temperature variation and dissimilar materials. Maintenance of weather-stripping is owner's responsibility.

Builder will correct. Windows should open, close and lock with resonalbe pressure.

Some minor movement should be expected

Builder will correct if due to faulty workmanship and materials. Seasonal changes may cause doors to expand and contract, and are usually temporary conditions.

Builder will correct warping which exeeds 1/4in. measured vertically, horizontally or diagonally. Seasonal changes may cause doors to expand and contract, and are usually temporary conditions.

Builder willl correct gaps in excess of 1-1/2 in. between bottom of passage door and finished floor or 2 in. between bottom of closet door and finished floor. Gaps under doors are intended for air flow.

Builder will correct. Builder is not responsible if owner installs carpet.

Builder will correct cracks in excess of 1/8 in. in width. builder will correct nail pops which have broken finished surface. Repair cracks and/or nail pops and touch up paint to match as close as possible, one time only. Such conditions should be reported near the end of year 1 of the warranty period to allow for normal movement of the home. Minor seam separations and cracks, and other slight imperfections are common and should be expected. Minor depressions and slight mounds at nail heads are not defects.

Builder will correct if not due to owner neglect or abuses. Builder is not responsible for wallpaper installed by purchaser. Owner is responsible for maintaining adequate ventilation in areas of high humidity, such as kitchens and bathrooms.

Builder will correct if wall surface is readily visible. Minor imperfections can be expected.

Owner should insure that surface to be covere dis suitable for installation of wall covering.

Builder will correct readily apparent splits, cracks, hammer marks and exposed nail heads, only if documented prior to occupancy. Owner is responsible for establishing a pre-closing walk-through inspection list.

Builder wlil correct gaps in excess of 1/8 in. at trim joints and 1/4 in. between trim and adjacent surfaces. Some separation due to lumber shrinkage is normal and should be expected.

Builder will correct cracks in excess of 1/8 in. one time only. Cracking of grout joints is common and is considered routine owner maintenance unless excessive.

Builder will correct only if documented prior to occupancy. Owner is responsible for establishing a pre-closing walk-through inspection list.

All interior caulking shrinks and deteriorates. Owner maintenance is required.

Builder will correct affected area if greater than 75% of wall, trim piece, or ceiling is affected, entire surface will be corrected. The surface being painted shall not show through new paint when viewed from a distanc eof 6 feet under normal lighting conditions. Some minor imperfections such as over-spray, brushmarks, etc are common and should be expected.

Builder will correct. Owner maintenance is required.

Builder will correct gaps of similar materials in excess of 1/8 in. and 3/16 in. where dissimilar materials abut. Minor gaps should be expected.

Builder will correct affected area where fastener has broken through floor covering. Sharp objects such as high heels, table and chair legs can cause similar problems and are not covered by this Limited Warranty.

Builder will correct depressions or ridges which exceed 1/8in. in height or depth. This is determined by placing a. 6 in. straight edge over ridge or depression, with 3 in. on either side, and measuring height or depth at sub-flooring seam.

Builder will correct only if documented prior to occupancy. Owner is responsible for establishing a pre-closing walk-through inspection list.

Hollow sounding marble or tile is not a deficiency of construction and is not covered under this warranty.

Builder will correct stains or spots only if documented prior to occupancy. Fading is not a deficiency. Owner is responsible for establishing a pre-closing walk-through inspection list.

Excessive wear in high-traffic areas such as entryways and hallways is normal. Wearability is directly related to quality of carpet.

Builder will correct gaps. Seams will be apparent. Owner maintenance is required.

Builder will correct one time only. Some stretching is normal. Owner should exercise care in moving furniture.

Builder will correct if tripping occurs under normal usage. Ground Fault circuit Interrupters (GFCI) are intended to trip as a safety factor. Tripping that occurs under abnormal use is not covered by this Limited Warranty.

Builder will correct if caused by defective workmanship or materials. Owner should exercies routine care and maintenance. Replacement of light bulbs is owner's responsibility.

Builder will correct if failure is due to improper installation or materials. Owner maintenance is required.

Condensation lines will clog under normal conditions. Continued operation of drain line requires owner maintenance.

Builder will correct oil canning noise if caused by improper installation. When metal heats and cools, ticking and cracking may occur and are not covered by this Limited Warranty.

Builder will correct. Owner maintenance is required.

Builder will correct if heating system cannot maintain 70 degree fahrenheit temperature, under normal operating and weather conditions. Temperature shall be measured at a point 5 fit. above center of floor in affected area. All room smay vary in temperature by as much as 4 degrees. Orientation of the home, location of room sand location of vents will also provide a temperature differential. There may be periods when outdoor temperature falls below design temperature theryby lowering temperature in the home. Certain aspects of the home including, but not limited to, expansive stairways, open foyers, sunrooms or cathedral ceilings may cause normal variation from the standards and are not covered by this Limited Warranty.

Builder will correct if cooling system cannot maintain a 78 degree fahrenheit temperature, under normal operating and weather conditions. Temperature shall be measured at a point 5 fit. above center of the floor in affected room. On excessively hot days, where outside temperature exceeds 95 degreesfahrenheit, a difference of 17 degrees from outside temperature will be difficult to maintain. All rooms may vary in temperature by as much as 4 degrees. Orientation of the home, location of room sand location of vents will also provide a temperature differential. There may be periods when outdoor temperature rises above design temperature thereby raising temperature in the home. Certain aspects of the home including, but not limited to, expansive stairways, open foyers, sunrooms or cathedral ceilings may cause abnormal variation from the standards and are not covered by this Limited Warranty.

Builder will correct. Owner maintenance is required on the system.

Builder will correct if due to faulty workmanship or materials. Proper winterization of pipes is considered routine maintenance and owner should maintain suitable temperatures inside the home.

Builder will correct hammering noise if caused by improper installation. Some noise can be expected due to flow of water and pipe expansion. This is not a defect.

Builder will correct if due to faulty workmanship and materials. Owner maintenance is required. Scratches, tarnishing or marring must be noted on a pre-closing walk-through inspection list.

Builder will correct only if documented prior to occupancy. Owner is responsible for establishing a pre-closing walk-through inspection list. Defective trim fittings and plumbing fixtures are covered under the manufacturer's warranty.

Builder will correct. Condensation on pipes does not constitute leakage.

Builder will correct if due to faulty workmanship or materials inside the home. Drought or causes other than faulty workmanship and materials will not be covered under this Limited Warranty.

Builder will correct clog within structure caused by faulty workmanship or materials. Clogs and stoppages beyond the exterior wall are not covered by this Limited Warranty. Routine owner maintenance and proper use is required.

Builder will correct separation in excess of 1/4in. Some separation is normal. Caulking is an acceptable method of repair.

Builder will correct only if documented prior to occupancy. Owner is responsible for establishing a pre-closing walk-through inspection list.

Builder will correct if warp exceeds 3/8 in. as measured from cabinet frame. Seasonal changes may cause warping and may be a temporary condition.

Builder will correct. Owner maintenance is required.

Builder will correct only if documented prior to occupancy. Owner is responsible for establishing a pre-closing walk-through inspection list.

Builder will correct only if documented prior to occupancy. Owner is responsible for establishing a pre-closing walk-through inspection list.

Builder will correct only if documented prior to occupancy. Owner is responsible for establishing a pre-closing walk-through inspection list.

Builder will correct cracks in excess of 1/4in. in width. Some cracks are common in masonry and mortar joints. Cracks 1/4in. in width or less are considered owner maintenance.

Owner maintenance is required.

Builder will correct separation in excess of 1/2 in. within 10ft. Newly built chimneys will often incur slight amounts of separation.

Builder will correct if caused by improper construction or inadequate clearance. Temporary negative draft situations can be caused by high winds, obstructions such as tree brances too close to the chimney, the geographic location of the fireplace, or its relationship to adjoining walls and roof. In some cases, it may be necessary to open a window to create and effective draft. Since negative draft conditions could be temporary, it is necessary that owner substantiate problem to builder by constructing a fire so the condition can be observed.

A certain amount of rainwater can be expected under certain conditions.

Intense heat may cause cracking.

Air flow around electrical boxes is normal and is not a deficiency.