Water, Gas, and Sewer Line Re-pipes

Replacing the main exterior water, gas, or sewer line from the public utility domain to the entry point of a residence or commercial structure, or repiping the entire inside water, gas, or sewer lines for a residential or commercial structure is a several-day project and on occasion several weeks or even months. When working with public utilities there is typically a permit process and a utility line locating and marking process of all existing utilities on the property which could cause days and even weeks of delay before any work can commence. When permits are obtained there is also an inspection process that could take several business days or even weeks to accomplish which delays the completion of the project. And, with these larger projects, an estimate will need to be compiled and submitted preliminary before commencing any work which could also take one to two business days and delay the project further. These delays can cause uncomfortable, inconvenient, and sometimes frustrating challenges. WATER FIXERS HAVE NO CONTROL OVER THESE PROTOCOLS AND CAN NOT BE HELD BLAMEWORTHEY, LIABLE, or RESPONSIBLE FOR ANY AND ALL DELAYS INVOLVED WITH ALL RE-PIPE PROJECTS. These protocols are the legal and legitimate methods for a successful and satisfactory outcome. The "Waiting Game" is a necessary part of the re-pipe process.

Estimates

Any project involving the re-piping of the main water, gas, or sewer lines on the exterior or interior of a residence or commercial structure requires a written estimate and contract submitted to the client, business, or Insurance Carrier before any work can commence. The estimate and contract must be signed and returned back to Water Fixers before commencing work. This could cause days and even weeks of delay before any work can commence. 

Insurance Claims

Any project involving the re-piping of the main water, gas, or sewer lines on the exterior or interior of a residence or commercial structure requires a written estimate and contract submitted to the Insurance Carrier if a claim has been opened before any work can commence. The estimate and contract must be signed and returned back to Water Fixers before commencing work. This could cause days and even weeks of delay before any work can commence.

811 (Dig Alert)

Any project involving the re-piping of the main water, gas, or sewer lines on the exterior or interior of a residence or commercial structure requires the locating and marking process of all existing utilities on the property by the utility companies which could cause days and even weeks of delay before any work can commence. Our experience finds that five to ten business days are the normal turnaround time for the utilities to respond and mark their utility lines. WE CAN NOT COMMENCE ANY EXCAVATION WORK FOR ANY JOB OR PROJECT UNTIL DIG ALERT HAS MARKED AND SIGNED OFF ON ALL UTILITY LINE LOCATIONS.

Permits

Any project involving the re-piping of the main water, gas, or sewer lines on the exterior or interior of a residence or commercial structure requires a permit to be applied for and registered with the governing agency building and planning department before any work can commence. Our experience finds that five to ten business days are the normal turnaround time for the agency to respond and validate the permit. Once a project is near completion an inspection will be scheduled and an inspector will visit the project site to validate all parts, fixtures, material, and equipment installed which could delay the completion of the project another five to ten business days. Some agencies will require drawings or additional information that will also cause a delay in the permit process which could add additional days or even weeks to the normal permit approval process. On occasion, if an urgent matter exists we can commence work under the umbrella of an Emergency Permit protocol, but we would still need a complete sign-off from 811 (Dig Alert) before commencing any work.

Employee and Laborer Availability

Re-pipe projects typically require multiple employees and or laborers to complete the project and most to all projects take days, weeks, and sometimes months to complete. Project completion times are subject to employee and laborers' availability. Illness, Injuries, Time Off, Holidays, Leave of Absence, or Emergencies all impact the availability to complete a project in the most expedited manner possible.

In many instances, Water Fixers Plumbing & Filtration, Inc. will need to gain access to the source of the water, gas, sewer plumbing incident or water filtration plumbing or equipment incident you employed us to solve. Water Fixers will try to gain access to the incident's source with as little disturbance or inconvenience as possible and take due care and diligence to not cause any damage or harm to the property or structures if and when avoidable. This includes but is not limited to houses, buildings, structures, landscapes, or perimeter property areas. During the investigative, discovery, and repair work process, we may need to cut, excavate, demolish, move, remove, replace, break apart, or separate walls, framing, concrete, asphalt, stucco, tile, carpeting, laminate, linoleum, drywall, lathe, stones, pavers, rocks, landscape, wood, trees, grass, plants, flowers, shrubs, furniture, doors, cabinets, windows, sheds, fixtures, and other interior and exterior items to allow sufficient access to the source of the incident. WATER FIXERS CAN NOT GUARANTEE NO DAMAGE WILL OCCUR before, during, or after the water, gas, sewer plumbing incident or water filtration plumbing or equipment incident we were employed to solve. Also, during the investigative, discovery, and repair process of the source of the incident, there are occasions when old, corroded, deteriorated, defective, compromised, delicate, or fragile water, gas, electrical, or sewer drain plumbing infrastructure, fixtures, parts, or material fails, plugs, breaks, cracks, bends, leaks, or cease to operate when moved, bumped, shaken, grabbed, affixed, discharged, or attached to when work is commenced for any job or project.

(EXCLUSIONS INDEMNIFICATION:) Water Fixers will not be responsible, liable, required, expected, guilty, blameworthy, or held accountable to remove, extract, lift, withdraw, separate, pick up, take up, elevate, raise, replace, restore, return, renew, put back, repair, recreate, revive, or reset any walls, framing, concrete, asphalt, stucco, tile, carpeting, laminate, linoleum, drywall, lathe, stones, pavers, rocks, landscape, wood, trees, grass, plants, flowers, shrubs, furniture, doors, cabinets, windows, sheds, fixtures, parts, fittings, equipment, or appliances that have malfunctioned, ceased working, are leaking, dripping, dribbling, draining, fractured, shattered, breached, cracked, broken, busted, severed, separated, corroded, or deteriorated as a result of the process to diagnose, discover, or expose the source of the incident. We are also indemnified against any claims, lawsuits, allegations, actions, proceedings, or other insinuations or prosecutions for damages, harm, expenses, costs, loss, affliction, injury, detriment, harm, hurt, death, or any other mental, physical, or monetary suffering caused by any Labor, Fees, Parts, Fittings, Fixtures, Equipment, or Appliances employed and needed to gain access to the source of the water, gas, or sewer plumbing incident or water filtration plumbing or equipment incident. Water Fixers is also indemnified against the property owner or property owner’s representatives of the property, employees, friends, neighbors, relatives, individuals, or businesses that perform any work to the clients' property that Water Fixers Officers or Employees are not directly involved with. The only exception to these indemnifications is where any Water Fixers employee(s) can be shown to have acted negligently or maliciously. Water Fixers Plumbing & Filtration, Inc. can replace, restore, return, renew, put back, repair, recreate, revive, or reset any walls, framing, concrete, asphalt, stucco, tile, carpeting, laminate, linoleum, drywall, lathe, stones, pavers, rocks, landscape, wood, trees, grass, plants, flowers, shrubs, furniture, doors, cabinets, windows, sheds, fixtures, parts, fittings, equipment, or appliances at the client's expense for all parts, fittings, fixtures, material, equipment, labor charges, fees, permits, and other fees and charges.

I have read, understand, agree, and accept the terms and conditions outlined and described above. If I disagree with, contest, or dispute any of the terms and conditions of this engagement form, I am not obligated to sign below and, therefore, cancel my proposed, accepted, or commenced job or project with Water Fixers. Otherwise, by signing below I am responsible and liable for all expenses associated and incurred with any job or project engaged in with Water Fixers Plumbing & Filtration, Inc., regardless of any dispute.