1. Your animal, if unsterilised, will be sterilised whilst in our care. This is a fundamental requirement of our policy and mission statement and it is non-negotiable
2. You are required to make payment upfront for all consultations and medical treatments (including vaccinations, check-ups, out-patient treatments). Our policy and our status as an animal welfare society unfortunately do not allow us to agree with you on a payment plan. In cases where the cost for treatment is not known at the time of admission, the SPCA will contact you as soon as a diagnosis is made. Payment must be received in advance for all intended procedures, test and treatments
3. It is your responsibility to provide us with (a) valid and working contact number(s), and for you to be contactable at all times or to contact us
a. Your animal may be rehomed or humanely euthanized if:
i. You remain uncontactable for more than 48 hrs from your animal’s admission to our facilities;
ii. In the opinion of the SPCA your animal is so diseased or severely injured or is in such a physical condition that it would be cruel to keep it alive (as contemplated in the Animals Protection Act, No. 71 of 1962);
iii. You do not make payment within 48 hours upon your animal's admission at the SPCA and fail to collect your animal timeously; and/or
iv. You fail to collect your animal within 48 hrs of notice of discharge of your animal from our hospital facility being given.
4. Indemnity: Animals are admitted at your risk and, while the SPCA uses the most efficient treatments known and treats each animal with the greatest compassion and care, neither the SPCA nor any of its staff will be liable for any resulting loss or damage from such admission. You are also made aware that your animal may contract diseases and/or parasites while at the SPCA, especially if it has not been fully vaccinated.
5. There is no veterinarian on duty at the SPCA after hours. Animals are admitted at the owner's risk.
6. In terms of the agreement with the South African Veterinary Council, the CGH SPCA undertakes to carry out treatment for animals whose owners cannot afford private veterinary fees. The CGH SPCA has the right to pursue legal action for any incorrect information disclosed and may refuse further veterinary assistance. This document can be led in evidence.
7. You hereby declare that the animal admitted to our facilities is not engaged in any activities for commercial gain.
8. You declare that you are 18 years or older and that you have the necessary legal capacity to make decisions regarding this animal of which you are the owner or that you are authorised to represent the owner herein.
9. Affordability Statement
Please note, this is NOT a free service. This is, however, a service where people will be charged no more than what they can reasonably afford and the balance will be subsidised or payment arrangements made. We do rely on our own observations from the details you provide, as well as your honesty, in working out the sterilisaiton rate depending on your household income. Please ensure that you take this into consideration before making an application.
10. By signing this form you accept the terms and conditions of our Consent agreement and Data protection policy which outlines the processing of your data (available/can be viewed at our offices or on our website: https://capespca.co.za/data-protection-policy/)