Course duration
Time required to complete the course is approximately 3-5 hours, depending on which course is selected. After completion, you can download your certificate and, when applicable, a Gold license activation code will be sent to you to activate the license on your computer.
Course expiration
The certification and Gold license (when applicable) are valid for 2 years. During this period, you will have access to the course content via our learning platform. After the expiration period, the certification and license may be extended with 2 years repeatedly by means of the recertification process.
Recertification
Recertification is only available if you have previously been certified for the same product less than 4 years ago, either by completing the online course or a classroom training for the same device.
Required tools and equipment
To be able to perform all the procedures as described in the course, you must have access to all the equipment and tools as listed in the “Service and maintenance toolset” document for your product. This document can be found in the “Education and Documentation” section on the specific product pages on Hillrom.com.