Thank you for choosing Speech With Sarah. We want to provide the best possible services to all of our patients. We will do our best to schedule appointments that meet your needs. Regular attendance is important to you/your child's success. We ask that you follow the attendance policies outlined below:
1. Cancellations: Please call us at least 24 hours in advance to cancel your appointment.
Patients must maintain at least an 80% attendance rate, or risk losing their appointment
"Non-emergency" cancellations require 24 hours' notice and include vacations,
pre-planned medical appointments, family events, parties, sports events, lack of
babysitter or anything that is not designated as "emergency". If the session is not c
ancelled within 24 hours' notice and is not rescheduled within the week this will count
as late cancel.
"Emergency" cancellations are accepted only for illness (fever within the last 24 hours,
strep, unidentified rash, diarrhea, vomiting, or any highly contagious illness), illness of a
family member, or death in the family. After 2 emergency cancellations or late cancels,
an attendance contract will need to be signed to continue services. In the event of an
emergency cancellation, patient still must notify the clinic on the day of the appointment.
2. Missed Appointments: If you're late, cancel, or do not attend 2 sessions in a row, we will put your services on hold until attendance contract is in place.
3. Late for Appointments: If you are more than 15 minutes late for your appointment, we reservethe right to cancel the appointment and consider it a missed appointment (see policy for missed appointments above If you are late for 3 or more sessions, we may put your services on hold until attendance contract is in place.
4. Clinician Cancellations: If your speech language pathologist is not able to attend your appointment, you will be contacted as soon as possible. Please be sure that your office knows the best way to reach you. Every effort will be made to reschedule your appointment in a timely
To cancel an appointment, call our office at (503) 266-1030 email@example.com.