Delivery Terms:
- An ID is required when collecting packages
- Please check that the status of your Packages are "Available for Pickup/Delivery" on your Dashboard before requesting delivery.
- Whenever you make a delivery request, all available packages on your account will be sent.
- Please ensure you put the total weight of your packages that are available. You can find the weight of your packages by login on and navigate to "Packages".
- Packages will be held until full payment is confirmed.
- uploaded payment receipts must always show the amount paid, the date & the account paid to.
- B.I.Shipping will not be held accountable for packages delivered to any external party authorised by the account holder ("You") and any incorrect information provided for delivery.
- Please note that you cannot cancel a delivery request after your package (s) has been picked up or drop off for delivery via a third-party courier service.
For more information on our delivery policy, please click here.