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NOTE: All Independant Artists will have their own version of Policies on their link, tailored to their services If they are not under Beauty Works LLC directly. Please make sure to read upon booking.
- All cancellations must be made via Telephone, Booking site, or Email.
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If you must cancel or reschedule an appointment, please do so at least 48 HOURS before your appointment. All cancellations must be made and confirmed via online or telephone.
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If you cancel an appointment within 48 hours of your appointment time, Your card on file will be charged 50% of the total amount scheduled. You are allowed one warning if mentioned to us.
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If you RESCHEDULE an appointment within the 48 hour mark, you will be charged 30% of your appointment.
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No Call/No Show will be charged 50% of the appointment cost to the card on file. After your first no call/no show, a deposit will be required for future appointments booked of 50%. After your 2nd no call/no show, you will be banned from booking another appointment.
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A working card will be required at time of booking your first appointment to cover any future cancellation fees if necessary. If your card is not active, you will need to communicate that to us and switch to a new one on file.
- If your card fails to charge for any fees, you have 24 hours to communicate and cover before you can book. If your card fails and we do not hear from you within 24 hours, you are no longer allowed to book an appointment. Please make sure you are following these policies to avoid losing booking privileges!
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Rescheduling will be limited to 3 times for an appointment. Unfortunately after the third time you have rescheduled the same appointment, you will no longer be allowed to reschedule. We rely on you and your appointment and will have to give the spot to another client.
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There is a 10 minute grace period when arriving to your scheduled appointment. If you show up later than 10 minutes, you will have to reschedule and will be charged 30% of that appointment cost. If you do not reschedule at that time you will be charged a No Call/No Show fee of 50% of the appointment cost. If you do not reschedule at the time of your appointment you will be charged a No Call/No Show fee of 50% of the appointment cost.
There will be no refunds. If there is an issue regarding your service, we will offer a free touch up within 24 hours. If you fail to reach out within the 24 hour period, you will no longer receive a touch up without a paid appointment.
If a reaction should arise due to services, we will provide an emergency removal for Lash Extensions. There will be no refunds, as the artist has spent time and product to complete your service.
- There is a 12 hour window for booking. We cannot promise an appointment slot if it is not booked 12 hours or earlier.