Please review our below refund / ticket date change policy again prior to your application. We appreciate there may be case by case scenarios that don't qualify under the below policy, but will merit applications.
If you are unable to visit on your selected date, this form is used to contact us seven business days in advance of your first ski day to receive a ‘credit’ via a coupon code that will be equal to the value of your original ticket purchase.
Credits will not be provided within seven days of your reserved ski day with exception of above COVID-19 considerations.
All lift ticket sales are final, and no refunds will be provided with exception of the following COVID-19 considerations;
-
Credit or refund will be provided for any ticket purchased on/for a day a resort is unable to operate due to COVID-19.
-
Credit or refund will be provided for any ticket purchased from a geographic location that is impacted by a government mandated travel restriction or quarantine.
-
Credit or refund will be considered if visiting guest cannot travel due to COVID-19 related illness or has been or you have been asked to self-isolate by a health care provider or governing body. Considerations will be made on a case-by case basis.
Note - snow checks can only be issued by Resort Guest Services staff in person