Conditions of return
1. All merchandise must be approved and have an authorization number to be returned;
2. The authorization document must be provided with the returned items;
3. The parts and quantities returned must match those on the Return Authorization;
4. Non-standard, special order and discontinued items are not eligible for return;
5. Returned parts must not be damaged or altered and must be returned in their original packaging along with the original shipping documents from the manufacturer.
6. No marks or writing must have been made on the parts or packaging;
7. A return fee of up to 15% may apply, the fees charged by the supplier may apply;
8. No returns will be accepted if the date of purchase is more than 12 months old;
9. Returned parts will be inspected upon arrival at Drillmex to determine whether or not a credit will be issued;
10. Transportation costs to our offices are at the customer's expense, unless otherwise specified;
11. The return authorization is valid for a period of 10 days following the date of issue.