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Live by Skin Policies Form
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19Questions
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    Please initial to acknowledge: Appointments must be rescheduled or cancelled 48 hours in advanced to avoid a cancellation/no-show fee. Cancellation fees are 100% of your service (price list is listed on our website). Cancellations and rescheduling must be made via email only, appointments@livebyskin.com. We do not accept scheduling changed via text message or social media. *

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    Please initial to acknowledge: Compliance with outside service providers' after care (i.e. botox/filler, microblading, etc) is your responsibility. You are responsible for understanding your aftercare protocols and scheduling other treatments accordingly. Please remember our 48-hour cancellation policy. *

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    Please initial to acknowledge: Arrive with a clean face and absolutely NO mascara or eyeliner on. This will shorten your appointment time by 10+ minutes as it is difficult to remove. We will not lengthen your appointment time due to makeup removal. *

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    Please initial to acknowledge: If you are more than 15 minutes late, you will be charged 100% of your service. We likely cannot fulfill your service if you are more than 15 minutes late and you will be charged 100% of the service cost (listed on your confirmation email and our website). *

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    Please initial to acknowledge: Our door is locked at all times, you can enter the building 5 minutes before your scheduled appointment time. If you are more than 5 minutes early to your appointment, please wait in your car until the door is unlocked for you! *

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    Please initial to acknowledge: Only one patron is admitted into Live by Skin at a time. You cannot bring a friend, child, pet or spouse to your appointment. *

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    Please initial to acknowledge: Payment for services is accepted in the forms of cash or credit card only. Though tips are absolutely not expected, most clients appreciate knowing that we are unable to addd gratuity to your service payment. *

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    Please initial to acknowledge: Failure to complete necessary forms before your appointment will shorten the length of your service, as you will have to fill them out before we start. *

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    Please initial to acknowledge: Text message, Instagram or Facebook DM is not a valid form of communication. We are unable to reply to messages on social media pertaining to appointments, product recommendations, troubleshooting, pre and post care, and any other topics. Notifications are turned off for social media so we will not see your messages. Please email us for the best response. *

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    Please initial to acknowledge: Clients are to complete this form every 12 months. We know, it’s time consuming, but it keeps us on the same page and we are all about open and clear communication! *

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    Please initial to acknowledge: Live by Skin is a results-oriented skincare studio. Sometimes our treatments require the room to be fully lit, and we do not require you to change and get underneath the covers like a spa treatment would. This means our facial treatments do not include a massage. This also means that we often recommend routine appointments, and a tailored home-care regimen. *

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  • 18
    Date this form is completed.
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  • 19
    I have read each of Live by Skin's policies and acknowledge that I understand them.
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