I am located in Downtown Petaluma inside the Prince building. Street parking & a parking garage is near by Petaluma market (FREE)
LATE POLICY
10mins late = $5 fee or your appt can be cancelled depending on the appt itself.
15 mins late = your appointment can be canceled and a no-show fee will be applied if you wish to reschedule.
*At this time, cash and card only. No more apps.
IF YOU WOULD LIKE TO ADD AN ADDITIONAL SERVICE (or to remove a service if booked multiple ones) PLEASE MESSAGE ME AS SOON AS POSSIBLE SO I CAN TRY TO ACCOMMODATE YOUR NEEDS 707.782.6979
1) NO EXTRA GUESTS
2) Text me once before coming upstairs and I'll give you the okay to come in.
3) NO MASK NO LOVE
CANCELATION & RESCHEDULING POLICIES
Cancellations/rescheduling accepted up to 24 hours before the scheduled service.
Cancellations/rescheduling with less than 24-hours will be charged 50% of the scheduled cost.
No-calls/no-shows & day-of cancellations will be charged 100% of the scheduled service.
You have a 10 minute grace period, if you are later than that, your appointment can be CANCELED and you will be charged 100% of the scheduled service before being allowed to reschedule a new service.
***NEW Late cancellations/reschedules due to that time of the month will be equal to $40 fee. Yes, I am able to perform the service even during that time of the month so please plan ahead when booking your maintenance Brazilian. I recommend taking a shower if possible, wearing a clean fresh tampon and taking Advil if feeling anxious.
While I make every effort to make my customers as happy as possible, all service sales/products are final.
Unfortunately I cannot offer refunds on any used or unused services, service packages, gift cards.
IF YOU WOULD LIKE TO ADD AN ADDITIONAL SERVICE PLEASE MESSAGE ME AS SOON AS POSSIBLE SO I CAN TRY TO ACCOMMODATE YOUR NEEDS 707.782.6979