Note: If not picking at vendor site, shipping estimates may take up to a 48 hours and will be added to the Grand Total. Client has the right to cancel if shipping estimate is not within his/her budget. All orders are final, no returns unless products fail to be in the same quality as the samples on the display. Products are handmade and sizes are approximate. Saltillo tiles are mottled, not one solid color. PrettyPotsAndBeyond.com will do every effort to deliver as soon as possible. However depending on size, some orders may take a month or up to 6 weeks for delivery. Normal delivery time is two weeks.