CAMPING WORLD SERVICE REQUEST

SERVICE REQUEST

Thank you for choosing Camping World to maintain and service your RV. This form will help us ensure we have the most current contact information and proper details required to address your needs. Before we start collecting your information, please take a moment to review the documents below to understand the Camping World process and customer responsibilities. You will also find a link to all Camping World services and maintenance options.
PROCARE TIPS FOR A HEALTHY RV
CUSTOMER REQUIRED MAINTENANCE & WARRANTY PROCEDURES
REFERENCE HANDBOOK
RV SERVICE & MAINTENACE MENU
STEP 1: CONTACT INFORMATION
Customer Name*

First NameLast Name
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
PREFERRED PHONE #*
Please enter a valid phone number.Format: (000) 000-0000.
ALTERNATE PHONE #
Please enter a valid phone number.Format: (000) 000-0000.
EMAIL*
example@example.com
YesNo
BECOME A GOOD SAM MEMBER
STEP 2: SCHEDULING
NOTICE

PLEASE NOTE THAT DURING SEASON, WE NEED A MINIMUM OF THREE (3) WEEKS TO SERVICE YOUR RV, DEPENDING ON TYPE OF SERVICE, SHOP SCHEDULE AND PARTS REQUIRED. YOUR PREFERRED DATE/TIME SELECTION BELOW IS NOT AN APPOINTMENT CONFIRMATION. YOU WILL RECEIVE A SEPARATE CONFIRMATION BY EMAIL ONCE YOU ARE SCHEDULED IN OUR SYSTEM.
PREFERRED DROP-OFF DATE*
REQUESTED COMPLETION DATE/PICK-UP*
SCHEDULING COMMENTS: Please make any special requests for scheduling here. Please DO NOT list your service needs here.
SCHEDULING ACKNOWLEDGEMENT: Please be advised that we will do our best to accommodate your schedule for service. Scheduling a drop-off time is crucial to providing all of our customers with excellent service and a positive experience. Customers without appointments will be assisted as an advisor becomes available and service will be addressed according to shop schedule. Completion/pick-up date is subject to shop scheduling, any parts required and/or warranty authorization. During busy seasons, we generally do not schedule same day or while-you-wait service.
AGREE BY INITIALING HERE
STEP 3: RV INFORMATION REQUIRED
YEAR*
MAKE*
MODEL*
If model is unknown, please provide as much information as possible.
VIN*
EXAMPLE: 4YDF3672634502940 The VIN is typically found on a label at the exterior front, left side for travel trailers or through the windshield on the driver's side (like an automobile), on or inside the driver’s door or passenger’s door or inside an interior cabinet where other information is listed for motor-homes.
MILEAGE (Type N/A if not applicable)*
STEP 4: TELL US ABOUT YOUR SERVICE NEEDS
WHAT TYPE OF SERVICE ARE YOU SCHEDULING?*
- CUSTOMER ACKNOWLEDGMENT REGARDING INSURANCE CLAIMS: We offer courtesy estimates for damage resulting in an insurance claim. Camping World is not responsible for the denial of customer initiated costs not covered by the an insurance claim. I understand that no repairs can be completed, and no parts will be ordered, without an approved claim.
- AGREE BY INITIALING HERE
- INSURANCE PROVIDER
- CLAIM #
- AGENT/CONTACT
- PHONE #
  Format: (000) 000-0000.
- EMAIL
  example@example.com
- EXTENDED SERVICE PLAN can be confusing. Generally, an Extended Service Plan covers the major components and appliances in an RV. They will not cover cosmetic and maintenance issues. For instance, they will cover breakers, switches and receptacles but they will not cover the wiring. They will cover torsion spring assemblies on awnings but will seldom cover replacement fabrics. They will cover slide-out pump failure but may not cover leaks and hoses. For more information, see CUSTOMER REQUIRED MAINTENANCE & WARRANTY PROCEDURES above. The Extended Service Plan deductible and ALL freight charges for parts are customer responsibility/pay.
- EXT SERVICE PLAN PROVIDER
- CONTRACT #
- PHONE #
  Format: (000) 000-0000.
- EMAIL
  example@example.com
- CUSTOMER ACKNOWLEDGMENT REGARDING WARRANTY & EXTENDED SERVICE PLAN CLAIMS: Warranty repair coverage is based on manufacturer approval. Camping World is not responsible for the denial of any manufacturer warranty repair claims. Extended service plan claims will only be made if the manufacturer's warranty has expired, if repairs are covered under the active extended service plan (as stated above), and if the issue is not caused by an accident or lack of customer responsibility maintenance (as shown above). I understand that no repairs can be completed, and no parts will be ordered, without receipt of the manufacturer's warranty or extended service plan approval.
  
  I further understand that my approval is required and it is my responsibility to pay for parts and service if denied coverage under the manufacturer's warranty or extended service plan.
- AGREE BY INITIALING HERE
- EXAMPLE
- TELL US ABOUT YOUR CONCERNS (PLEASE BE VERY SPECIFIC; MORE DETAILS LEAD TO BETTER RESULTS)*
- IF YOU ARE UNABLE TO UPLOADE PHOTOS, please mark areas of concern or issue with masking tape or other temporary indicator prior to your scheduled drop-off.
- Upload photos and/or any insurance or extended warranty documents.
- SIGN HERE WITH YOUR MOUSE*
- DATE*
  
  MonthDayYear
  Date
- Should be Empty:

SERVICE REQUEST

STEP 1: CONTACT INFORMATION

STEP 2: SCHEDULING

NOTICE

STEP 3: RV INFORMATION REQUIRED

STEP 4: TELL US ABOUT YOUR SERVICE NEEDS