• Hello and welcome to our online inquiry and admission consultation scheduling tool. Our free admissions consultations are conducted via Doxy for telemedicine and provide the option for video or audio-only calls. They are an opportunity for those seeking treatment at The Lotus Collaborative to discuss options, ask questions, and so that we may guide you through the process of admission to our programs. Our online booking tool allows us to know a little bit about you before we speak and offers the convenience of a scheduled appointment. Alternatively, you may simply give our admissions team a call at;

    855-852-4968   

    Our online tool can best serve individuals seeking treatment for themselves or on behalf of a loved one. Our services are designed for all genders, ages 14* and up.

    *Please note our online Mood and Trauma program  is for adults 18 and up

    Please note this tool is not intended for emergency or crisis services. If you are experiencing an emergency please call 911. If you are suicidal or in crisis, we encourage you to call the National Suicide Prevention Hotline (1-800-273-8255) or San Francisco Suicide Prevention (1-415-781-0500)

  • Thank you for your interest in our services, unfortunately, we do not offer programs or treatments for people under the age of 14. If you'd like some referrals please feel free to give us a call or email us at :

    PHONE: 855-852-4968
    EMAIL: INFO@THELOTUSCOLLABORATIVE.COM

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  • Thank you for providing us with that information.  Now, let's get you scheduled for a follow-up telephone consultation.

  • Thank you for providing us with that information. We'd like to take this opportunity to provide you with a little more information about our outpatient services. Please take a moment to review before scheduling your follow-up consultation below.

    *Please note our outpatient services may be conducted via telehealth depending on preference and your location. 

    A follow-up consultation is an opportunity to get any additional questions you may have answered and for us to gather the information we may need to best serve you. Once we have all the information we need, and you have decided you would like to proceed, we will coordinate with our clinical team and yourself to get you scheduled for your initial assessment session.

    Once scheduled our admissions team will send you in-take paperwork to review and digitally sign prior to your first session. We also require a credit card to be held on file to secure your appointment. 

    If you are working with other treatment providers we may request your permission to consult and collaborate your care with them. Having their contact information on hand for your follow-up consultation can help expedite this process.

     Below are some frequently asked questions about our outpatient services that you may find helpful.

    Are your services covered by insurance?

    Our outpatient services are considered out-of-network and can not be billed through your insurance. However, depending on your policy coverage, you may be eligible for reimbursement. We are happy to help you navigate your specific policy benefits. 


    What are your rates?

    Our rates for outpatient sessions are based on the location of our providers as well as their experience and licensure. They range from $175-$250+ with some sliding scale rates available. 


    How long are the sessions?

    Therapy sessions are 50 minutes and dietary sessions are 45 minutes. Depending on clinical recommendations we may want to schedule a longer initial session. 


    How soon can I schedule an appointment?

    Starting services vary greatly depending on your needs and our provider's availability. However, in most cases, we can get you scheduled within 1-2 weeks of your initial inquiry.  

    Now, let's get you scheduled for your follow-up consultation. 

  • Thank you for providing us with that information. We'd like to take this opportunity to provide you with a little more information about our Intensive Outpatient Programming admission process. Please take a moment to review before scheduling your follow-up consultation below.

    Admissions consultation 

    During your admission consultation call, we will provide an overview of our services, determine your needs, discuss Insurance coverage, and review the assessment process. Please allow 15-20 minutes for this call and have your insurance information available as well as contact information for any treatment providers you are currently working with. During this call, we’ll decide together on the next steps. Remember, you can always just give us a call to get the admissions process started.  Booking online is offered for those who prefer a dedicated scheduled time to discuss their needs and gather more information about our services. 

    Medical Clearance

    If you are seeking Intensive Outpatient treatment with Lotus, you will be required to obtain an initial medical clearance from your primary care doctor prior to scheduling an admissions assessment. As part of that process, clients with an eating disorder will be required to provide additional lab work and an EKG. We recommend scheduling this appointment as soon as possible. The medical clearance information is a critical component of the assessment process. We are not able to accurately assess your needs without it. 

     Assessment 

    The assessment will be done virtually. Please allow 60-90 minutes for this appointment. It helps to have a record of your medical and behavioral health history and dates, providers, and any medications you are taking, available for the assessment. Upon completion of the assessment, you can expect to receive feedback and a recommendation about the level of care within 1-2 days. If admission to one of our programs is clinically recommended, and you decide to proceed, we will arrange for an admission date. On average, it takes 2-3 weeks between the initial inquiry and an official clinical recommendation depending on individual factors and availability.  

    We ask all clients to commit to a minimum of 30 days of uninterrupted treatment with us.  The length of stay in our programs varies greatly and depends on individual needs. On average clients are usually with us for 2-3 months. 

    Your treatment journey starts with the recognition that you need help. Congratulations on achieving that step!

    Now, let's get you scheduled for your follow-up consultation. 

  • Thank you for providing us with that information. We'd like to take this opportunity to provide you with a little more information about our IOP and PHP admission process. Please take a moment to review before scheduling your follow-up consultation below.

    Admissions consultation 

    During your admission consultation call, we will provide an overview of our services, determine your needs, discuss Insurance coverage, and review the assessment process. Please allow 15-20 minutes for this call and have your insurance information available as well as contact information for any treatment providers you are currently working with. During this call, we’ll decide together on the next steps. Remember, you can always just give us a call to get the admissions process started. Booking online is offered for those who prefer a dedicated scheduled time to discuss their needs and gather more information about our services.

    Medical Clearance

    If you are seeking program treatment with Lotus, you will be required to obtain an initial medical clearance from your primary care doctor prior to your scheduled assessment. As part of that process, clients with an eating disorder will be required to provide additional lab work and an EKG. We recommend scheduling this appointment as soon as possible. Ideally plan on scheduling the medical clearance with your doctor 1-2 days before your assessment, so the clinician can review it as part of the assessment process. Medical clearance is an ongoing requirement while in treatment with us. If you do not already have one, obtaining a primary care provider will be a required step in your recovery.

     Assessment 

    The assessment will be done virtually. Please allow 60-90 minutes for this appointment. It helps to have a record of your medical and behavioral health history and dates, providers, and any medications you are taking, available for the assessment. Upon completion of the assessment, you can expect to receive feedback and a recommendation about the level of care within 1-2 days. If admission to one of our programs is clinically recommended, and you decide to proceed, we will arrange for an admission date. On average, it takes 2-3 weeks between the initial inquiry and an official clinical recommendation depending on individual factors and availability.  

    We ask all clients to commit to a minimum of 30 days of uninterrupted treatment with us.  The length of stay in our programs varies greatly and depends on individual needs. On average clients are usually with us for 2-3 months. 

    Your treatment journey starts with the recognition that you need help. Congratulations on achieving that step!

    Now, let's get you scheduled for your follow-up consultation. 

  • Unfortunately, our services are not covered by Medi-Cal or Medicare.

    To find behavioral health services we suggest calling your member services number on the back of your insurance card. You can request a case manager that will help you navigate available services.

    We also invite you to check out our free online support group for eating disorder recovery. 

    If you'd like to talk with us further please feel free to give us a call at 855-852-4968. 

    • Admissions Consultation  

    • During your admission consultation call, we will provide an overview of our services, determine your needs, discuss coverage, and review the assessment process. Please allow 15-20 minutes for this call and have your insurance information available as well as contact information for any treatment providers you are currently working with.

      During this call, we’ll decide together whether we should schedule an assessment with a clinician based on your individual needs and circumstances. You will also be linked to our assessment portal, where you will receive some required forms to complete prior to your assessment. We’ll be sending some other tasks via email. Depending on your circumstances and pacing, the assessment forms you’ll need to complete may take 1-2 hours. These include detailed information about why you’re seeking help, forms giving us permission to speak with your treatment providers, consent forms, and may include input from your family on your history and needs.

    • Medical Clearance 

    • If you are seeking treatment with Lotus, you will be required to obtain an initial medical clearance from your primary care doctor prior to your scheduled assessment. As part of that process, clients with an eating disorder will be required to provide additional lab work and an EKG. We recommend scheduling this appointment as soon as possible. Ideally plan on scheduling the medical clearance with your doctor 1-2 days before your assessment, so the clinician can review it as part of the assessment process. 

    •  Assessment with a Licensed Clinician 

    • The assessment will be done virtually with a licensed clinician. Please allow for 60-90 minutes for this appointment. It helps to have a record of your medical and behavioral health history and dates, providers, and any medications you are taking, available for the assessment. Upon completion of the assessment, you can expect to receive feedback and a recommendation about the level of care within 1-2 days. If admission to one of our programs is clinically recommended, and you decide to proceed, we will arrange for an admission date. On average, it takes 2-3 weeks between the initial inquiry and admission but can take more or less time depending on individual factors and availability.  We ask all clients to commit to a minimum of 1 month of treatment with us, and treatment may be longer depending on individual needs.

    •  

  • Thank you for your interest in The Lotus Collaborative. If you have follow-up questions please don't hesitate to give us a call at  855-852-4968 or email us at info@thelotuscollaborative.com. To stay informed of our latest offerings Please consider subscribing to our newsletter. 

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  • Below are some frequently asked questions.

    Don't worry, if you can't find the information you are looking for you will have the opportunity to submit an inquiry.
    • Do you have in-person treatment available? 

    • Yes, we currently offer both in-person and virtual programming options.

    • Are you currently accepting new clients? 

    • Yes, we are currently accepting new clients into all of our programs including outpatient services. 

    • Do you accept insurance? 

    • Coverage of our services largely depends on your insurance policy as well as the type of treatment you are pursuing. The Lotus Collaborative is considered in-network with Cigna, Anthem, MHN, and *Kaiser. Additionally, we can often negotiate in-network coverage with many other private insurance companies.

      Our outpatient services are considered out-of-network and can not be billed through your insurance. However, depending on your policy, you may be eligible for reimbursement. We are happy to help you navigate your specific policy benefits.

      *Kaiser subscribers are subject to a referral process that must be initiated by a Kaiser provider.

    • Do you work with Medi-cal? 

    • We can sometimes work with local county based Medi-Cal (San Francisco, Marin, Santa Cruz, Monterey). A referral is required and must be initiated by the subscribers case manager.

    • What modalities do you use? 

    • We believe that the process of healing occurs on the level of mind, body, and spirit. Our team employs evidence-based modalities such as EMDR, CBT, DBT, and behavioral strategies, in combination with holistic approaches such as dance movement therapy, nutrition education, and expressive arts. We also use trauma-informed, gender-affirming interventions, and draw from an Internal Family Systems (IFS) framework. We offer process and skills groups for all of our clients and supervised meal support for our clients with eating disorders. Clients will participate in group, individual, and family-based interventions to support their healing journey.

    • What is the time commitment? 

    • The time commitment for our programs varies depending on the type of program you are seeking as well as the level of care you are in need of. Your schedule will largely depend on the results of your clinical assessment.

      Please consult with admissions on track/schedule availability.  

    • What is the average length of treatment?  

    • We request that all of our clients commit to a minimum of 1 month for treatment, but treatment duration will be determined by each individual client’s progress and needs and may extend beyond this range. On average, clients tend to be in treatment for 3 months.

    • Is there flexibility in the schedule? 

    • There is some flexibility in the weekly individual sessions, and in some of our IOP offerings. In special circumstances, we can sometimes accommodate short term scheduling conflicts as well as special requests when clinically appropriate.

      *Our IOP Mood and Trauma IOP participation requires attendance to a fixed schedule and is 100% virtual.

    • Outpatient Services Admission Overview 

    • Outpatient Services Admission Overview

      Getting started with an outpatient provider at The Lotus Collaborative begins with giving us a call or scheduling a free admissions phone consultation through our website. Our admissions team will gather more information about your needs so they can best match you with one of our skilled treatment providers. Once we have all the information we need, admissions will coordinate with our clinical team and yourself to get you scheduled for your initial session. Once scheduled our admissions team will send you intake paperwork to review and digitally sign prior to your first session.  We also require a credit card to be held on file to secure your appointment. 

      *If you are working with other treatment providers we will request your permission to consult and collaborate your care with them. Having their contact information on hand can help expedite this process.

       Below are some frequently asked questions about our outpatient services that you may find useful.

      • Are your services covered by insurance?
        • Our Outpatient Therapy services are considered out-of-network and can not be billed through your insurance. However, depending on your policy, you may be eligible for reimbursement. We are happy to help you navigate your specific policy benefits. 
      • What are your rates?
        • Our rates for outpatient sessions are based on the location of our providers as well as their experience and licensure. They range from $170-$250+ with some sliding scale rates available. 
      • How long are the sessions?
        • Therapy sessions are 50 minutes and dietary sessions are 45 minutes. Depending on clinical recommendations we may want to schedule a long initial session. 
      • How soon can I schedule an appointment?
        • Starting services vary greatly depending on your needs and our provider's availability. However, in most cases, we can get you scheduled within 1-2 weeks of your initial inquiry.  

       

       

    • Program Admissions Overview 

    • Program Admission Overview

      Below you will find an overview of our admissions process for all of our program offerings including our Mood and Trauma Intensive Outpatient Program, as well as our Intensive Outpatient Program and Day Treatment for Eating Disorders Recovery.

      Getting started is as easy as giving us a call at 855-852-4968 or submitting an inquiry through our website. We aim to provide the absolute best in client care and are committed to getting clients the help they need.

      Our admissions team will work with you to assess your unique needs and ensure our programming is a good fit for you right now. This process includes a free admissions consultation and clinical assessment. We will also ask you to complete a self-assessment and family assessment  (when clinically appropriate). Our clinical team will coordinate with your current treatment providers to ensure we have the best possible picture of your needs. 

      Concurrently, our admissions team and insurance specialists will be coordinating treatment benefits on your behalf. We will provide you with a detailed overview of your coverage and the cost of treatment. We strive to provide you with this information as early as possible in the admissions process so that you may make an informed decision. On average, it takes 2-3 weeks between the initial inquiry to a final care recommendation but can take more or less time depending on individual factors and availability.  

      Medical Clearance 

      If you are seeking treatment with Lotus, you will be required to obtain an initial medical clearance from your primary care doctor prior to moving forward with a scheduled admissions assessment. As part of that process, clients with an eating disorder will be required to provide additional lab work and an EKG. We recommend scheduling this appointment as soon as possible. Waiting on medical Clearance information is the number one reason for delays in our admissions process. 

      Assessment 

      The assessment will be done virtually. Please allow 60-90 minutes for this appointment. It helps to have a record of your medical and behavioral health history and dates, providers, and any medications you are taking, available for the assessment. Upon completion of the assessment, you can expect to receive feedback and a recommendation about the level of care within 1-2 days. If admission to one of our programs is clinically recommended, and you decide to proceed, we will arrange for an admission date. We ask all clients to commit to a minimum of 30 days of treatment with us.

    • If you have additional questions please give us a call at ​PHONE: 855-852-4968 or email us at: INFO@THELOTUSCOLLABORATIVE.COM. Our admissions team operates 9 am-5 pm PST, Monday-Friday. We do our best to respond to your inquiries within 24 business hours. 

  • Thank you{name:first}for contacting The Lotus Collaborative. To stay informed of our latest offerings please consider subscribing to our newsletter [link to subscribe].

  • Please provide us with some information about yourself and your loved one:

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  • Thank you for providing us with that information about yourself and your loved one. The next step is to schedule a follow-up consultation with our admissions team. We highly recommend you pick a time that your loved one will be able to join us. We also recommend having insurance information on hand. We look forward to connecting with you. 

  • If you can not find an appointment time that works for your schedule please send us an email at info@thelotuscollaborative.com  and provide some windows of time (at least 48hrs in advance) that could work for you. Please include your verbal passcode in the body of the email. Our admissions team will reach out to confirm your appointment date and time. Thank you!

  • Attention: Due to HIPAA law and in an effort to protect your sensitive health information we do not collect identifying information. Please record your appointment time as we will not have your contact information to send a reminder. Upon submission of this form, we will provide you with a secure meeting link to use during your scheduled appointment. We look forward to meeting you!

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