Handy Gym - Return Request form

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REMEMBER! If your purchase has been made through a distributor, you must contact your seller directly and NOT using this form.

RETURN POLICY

1. If you are not satisfied with your Handy Gym™, you can request a return within 30 days (USA Store) / 14 days (other countries) after your delivery.

2. Returns of Handy Gym™ will only be accepted together with the original and undamaged packaging.

3. Handy Gym’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Warranty.

4. Returns will be charged an additional return shipping fee, depending on your location. If your Handy Gym™ is returned in damaged condition, with missing parts, or otherwise has signs of abuse, Global Traktus S.L. reserves the right to refuse a refund or to charge additional restocking fees, at Global Traktus S.L.’s sole discretion.
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Your order is from* This field is required.USA Online Store / International Online Store
handygymdynamic.com (USA)
handygymfit.com (International)
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Order number:* This field is required.Example: #00000
Online Store order number
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Your Name:* This field is required.
First Name
Last Name
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Email Address:* This field is required.IMPORTANT: Check that your email is correct or you will not be able to receive our notifications
Email
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Handy Gym serial number:* This field is required.Example: BAA00001 or BA000001
You can find it at the bottom of the machine, on the side of the rails
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Reasons for return* This field is required.
Difficult to use
Does not work
Not enough eccentric resistance
Not useful for my purpose
The machine is too noisy
Other reason
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Add more information about the return:Why you don't like it
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Upload pictures of the whole equipment* This field is required.Display your Handy Gym equipment and take a picture to review.
Drag and drop files here
Select files to upload
Max. file size: 9.8MB
Max Total Upload Size: 10MB
Cancelof
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Please, SUBMIT to finish and send the request.

Our team will review your case and will decide if it is approved.

We aim to respond to any return request within 7 business days of your inquiry. The estimated time for Handy Gym’s review and subsequent refund will depend on shipping and logistic arrangements until the product is received at our facilities.

Important: You will receive in your email a copy of this form automatically. If you haven't received it, check your spam folder. If not, contact operations@traktus.com in case you have given an incorrect email.

Thank you for your collaboration.
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