• EMPLOYEE RECORD FORM

    EMPLOYEE RECORD FORM

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  • In Case of Emergency

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  • VACATION PAY

  •  agree and understand that I will receive my vacation pay on every pay cheque for every two-week period that I have worked.

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  • SHIVAA'S ROSE - AVAILABILITY FORM

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  • Fill your availability below. For the open and close time, make sure you specify the times you are available. If you are fully available, write in ANY and if not available then X.

    (Example: Open: X        to        Close: Any after 4PM to close)

     

    SHIVAA'S ROSE is open 7 days a week from 9 AM to 11 PM.

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  • MEDIA RELEASE

  • agree and understand that my pictures or media associated with Shivaa's Rose can or will be used for Shivaa's Rose's social media platforms and promotions.

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  • PERMISSION TO WORK MORE THAN 8HRS IN ONE SHIFT

  • agree and understand that if I am scheduled to work more than 8hrs in one scheduled shift at Shivaa's Rose, I give authorization to Shivaa's Rose to schedule me for more than 8hrs if business needs demands for this.

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  • Delivery Team Role Expectations 

  • Punctuality

    Ensure to arrive for your shift on time. Punctuality is key in maintaining a smooth operation.


    Personal Time Logging

    You are required to log-in/clock-in and out personally. Logging-in or out on behalf of other employees is strictly prohibited. You must ensure to log-in and log-out for breaks. 


    Documented Time Adjustments

    In special circumstances where you cannot log out/clock out yourself, such instances must be documented using the provided JotForm, this will be added onto the current cash-out portion that is completed online after a shift. 


    Notice for Absence

    If you are unable to attend a scheduled shift, provide immediate notice. The earlier you inform us, the better we can manage the situation.


    Package Delivery Protocol

    Deliver packages directly to the customer’s door. Under no circumstances should customers be asked to meet at your vehicle or any other location.


    I.D. and Payment Verification

    For verification purposes, capture an image of the customer’s valid ID and the last four digits of the payment method, when applicable. If the order is paid online, and the credit card / debit card is not available upon delivery, the order is not to be dropped off. 


    Prompt Package Handling

    Once a package is assigned to you at the store, ensure to leave with it promptly. Timely delivery is essential for customer satisfaction.


    Timely Order Completion

    Upon completing a delivery, it’s crucial to either return to the store to complete all orders in a timely fashion or call our front of house staff immediately after the customer receives the items. This ensures a smooth and efficient process, helping us maintain high service standards and customer satisfaction.

     

    During Downtime

    It is essential to assist in maintaining the upkeep of the store, i.e Cleaning, dusting. This also includes handing out flyers/promotional material to guests and foot traffic. 

     

    Breaktime

    Breaks will be assigned by the management team and key holders. Do not place yourself on shift without consulting the management team or key holders.


    Cashouts/End-of-day envelopes and Debit/Credit machines

    All cashouts/end-of-day envelopes and debit/credit machines must be dropped off at the store after every shift. You are not permitted to take these home after your shift is done.

     

  • Employee Declaration:

  • I,         , hereby acknowledge that I have read, understood, and agreed to the delivery team role expectations as outlined in this agreement.


       Pick a Date   

  • Shivaa's Rose | 457 St Clarens Ave. Toronto, ON. M6H 1N6 | (416) 619-7673

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