Connecting to Care is a 24-hour, skills-based training that provides important professional skills that will enhance the interpreter’s daily work with patients and the treatment team.

The Connecting to Care training curriculum covers the following material:

• Professional Skill s and Ethics. Guidelines for establishing your expanded role in the treatment team .
• Working with Vulnerable Populations. Understanding the unique needs, realities and barriers to care of diverse patient populations .
• Cultural Competency. Skills to build a deeper understanding of the im pact of culture in health care and effective cross - cultural communication skills to serve as a culture broker in more advanced ways .
• Communication Skills. Skills to facilitate patient and provider communications before, during and after appointments to ens ure open communication .
• System Education and Coaching. Skills and information to teach patients about the health care system and promote patient independence .
• The U.S. Health Care System Today. An overview of the Affordable Care Act, important accrediting bodies , and standards in health care delivery .

TOTAL TUITION: $500

Includes non-refundable $150 registration fee, course textbook, and a signed certificate of successful completion, if applicable. For online classes, participants have reliable internet, and a computer with a working camera/webcam and microphone. Having headphones and a workspace with minimal distractions is also encouraged.

TRAINING DATES

August 7-11 & 14, 2023
9:00am - 1:00pm Pacific Time
Online via Zoom

*Please be sure to check your local time zone

Participants must attend all hours of the training. CCHCP reserves the right to cancel a class that does not have minimum enrollment. If CCHCP cancels a class, the $150 registration fee will be refundable.

Eligibility Requirements

1. Applicants must be able to attend all 24 hours of training. Upon successful completion participants receive a Connecting to Care: Patient Guide Certificate. 

2. Applicants must have one of the following:

    - A certificate of successful completion from CCHCP's Bridging the Gap medical interpreter training or CCHCP approved 40-hour training OR

    - At least 1 year of experience working as a medical interpeter, community health worker, patient navigator, paraprofessional in health care, or patient advocate. 

Application Requirements 
Applicants will need to upload the following documents as part of this application:

1. A copy of your certificate of completion from Bridging the Gap and/or similar approved program OR

2. A CV or resume highlighting any interpreter or patient navigator training experience, or any similar related experience. 

3. Any other certifications related to medical interpreting, health care, patient navigation, or patient advocate (optional). 

1. Submit this application. In this application you'll be asked to upload the above documents listed under "Application Requirements". 

2. A CCHCP staff member will follow-up with you via email regarding your application and ask for any additional information from you as needed. 

2. Payment of $150 non-refundable deposit via credit card, check, money order, or cash. Credit card payments can be made online after receiving the invoice via email from a CCHCP employee. Checks and money orders should be made out to The Cross Cultural Health Care Program, or CCHCP.

3. Confirm your attendance and pay the remaining tuition balance. Payment can be made online after receiving an invoice via email from a CCHCP employee.

If you have an international address for your shipping address, please note that there will be additional costs for shipping. 

Application materials and payment must be received by the following dates:

June 28, 2023: Application deadline. Application form, non-refundable deposit, and application materials must be received by this date.

July 7, 2023: Payment deadline. All fees must be paid by this date.

Unless a class is canceled by CCHCP, the $150 registration fee is non-refundable. However, if a course applicant becomes unable to attend a course they had registered for, the registration fee can be held for one calendar year from the start date of the original course registered for.

For the remaining costs, the refund policy is as follows:

Up to 1 week before class starts: 100%
1 - 6 days before class starts:      75%
After class starts:                         25%

CCHCP reserves the right to remove any participant who interferes with or causes disruption in the learning environment. Refunds will not be issued to participants who are removed.

I understand that the Cross Cultural Health Care Program (CCHCP) is training me to develop my medical interpreter training skills and my ability to provide accurate, effective interpretation and patient guidance.

I recognize that the materials that are being used in this training are owned and copyrighted by The Cross Cultural Health Care Program. I understand and agree that the materials may not be adapted or used without written permission from The Cross Cultural Health Care Program.

Furthermore, I understand that I am not authorized to train Connecting to Care unless I am employed or contracted by a sponsoring organization licensed through The Cross Cultural Health Care Program, with prior approval from The Cross Cultural Health Care Program, and attend the Training of Trainers Institute.

I understand and accept these conditions, as a prerequisite for training.

I hereby authorize The Cross Cultural Health Care Program to use my property, photographs, audio and/or video of me and authorize their employees, licensees, and legal representatives to use and publish (without my name) photographs, pictures, portraits, images, video and/or voice in any and all forms and media and in all manners including composite images or distorted representations, for the purposes of publicity, illustration, commercial art, advertising, publishing (including publishing in electronic form in CDs or Internet websites), for any product or services, or other lawful uses as may be determined by The Cross Cultural Health Care Program, without payment or any other consideration. I understand and agree that these materials will become the property of The Cross Cultural Health Care Program and will not be returned.

In addition, I waive the right to inspect or approve the finished product, including written or electronic copy, wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of the photographs/videos.

I hereby hold harmless and release and forever discharge The Cross Cultural Health Care Program from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization.

I am at least 18 years of age and am competent to contract in my own name. I have read this release before signing below and I fully understand the contents, meaning, and impact of this release.