Before you get started - please read instructions completely:
Knowledge Test:
This is NOT an open book assignment. No assistance may be provided, including but not limited to, other Assistant Managers, General Manager, Leadership Team Member, the Training Guide, or the internet.
This is to be completed by the Assistant Manager being certified only.
Any parties found guilty of this will be subject to disciplinary action up to and including termination.
Skills Test:
This portion of the Certification is to be completed by the GM.
Together, the GM and AM will review all required skills and mark them according to the AM's ability.
Failure to abide by NRVP's Honesty and Integrity policy when completing this Certification and any associated assignments will result in disciplinary action.
In order to advance to the next level, Assistant Managers must also complete the following -
- AM has performed 2 interviews
- AM has fully processed 2 new hires
- AM has onboarded 2 new team members
- AM facilitates at least 1 Product Master certification for another Team Member or manager
- Facilitates at least 1 Level 1 or Level 2 certification with another manager
- AM has completed 3 schedules with no GM assitance
- 2 SOER's performed in another store with Area Supervisor
- 1 FSE visit performed at another store
- Has attended at least 1 training class (facilitated by Lindsay)