The Prosper Tax Help program must confirm the identity of everyone on the tax return to avoid the potential for identity theft or tax fraud.
To validate the identity of the primary taxpayer and spouse when in person, we compare the person with their photo ID. If we’re conducting an intake interview virtually, the taxpayer and spouse will send us a photo of their photo ID as well as a selfie of them holding their ID. This is so that we know the taxpayers are submitting their own documents. We will then compare the photo ID with the selfie to verify the person’s identity.
To validate a Social Security or Individual Taxpayer Identification Number, which we also call ITIN, an original or photocopy that is legible must be presented. Refer to the document titled “Confirming Identity and SSN or ITIN” for a more thorough list of all acceptable IDs and acceptable proof of Social Security number or ITIN.