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Boardcave USA Returns
Bummer, we're sorry to hear your product didn't arrive exactly how you expected. Submit the details in this form to start the returns process. Do not use this form if your product was damaged, see the Boardcave T&Cs for the damages form.
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Language
English (Australia)
1
Name
*
This field is required.
First and last name
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2
Email
*
This field is required.
example@example.com
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3
Phone Number
*
This field is required.
Area Code
Phone Number
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4
Boardcave order number
You can find your order number in the email you received when you placed the order. Typically it is in the format 1000XXXX.
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5
Has the product been used?
*
This field is required.
YES
NO
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6
What date was the package received?
*
This field is required.
-
Year
Month
Day
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7
Which option best describes the reason for the return?
*
This field is required.
Note: if your product was damaged please submit the form in the Damages section of the Boardcave Terms & Conditions
I ordered the wrong product/size
The product I received is not what I ordered
The product does not match the description
I no longer need this product
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8
Upload images of the product that you are returning
*
This field is required.
This is important so that we can clearly see the product before it is returned in case there is a damage in transit during the return.
Drag and drop files here
Select files to upload
Max. file size
: 10.6MB
Browse Files
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9
Provide any other supporting details
The more details that you provide will help support your return claim.
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10
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11
Terms and Conditions
*
This field is required.
Please ensure you have read the Returns section of our T&C before you submit the claim.
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