Respondent Details
Unit to be Evaluated
Evaluation
On a scale of 1 to 5, please rate the following survey parameters. If any of your level of satisfactions is below 3, kindly provide suggestions for improvement at the end of this survey.
1. Responsiveness - The readiness and willingness of the team to provide service to you in a timely manner
2. Teamwork and Cooperation - The involvement, presence, and the overall effort of the team upon attending to your requirements
3. Accessiblity - How quickly and easily can you reach or contact the related personnel from the team
4. Timeliness of service - The consistency of performance and dependability of the related personnel, and their ability to perform the service right the first time within the expected time frame
5. Competency - The level of knowledge and skills possessed by the related personnel to provide the service
6. Quality of services - The practice of respect, consideration, and overall good manners by the related personnel
Suggestions for Overall Improvement
Date and Optional Respondent Details