BC SELECTION EXPECTATIONS
In person enrollments - please schedule your benefits counselor directly and select them below once confirmed. If you need assistance in booking a BC for an on site enrollment contact your territory enrollment team.
Virtual Enrollments - please select your BC preference(s) or "no preference". BCs will be booked based on availability, licensing, and fit for the group. Your preference may not be available. Multiple BCs may be assigned to virtual enrollments.
Agents are expected to book employee appointments for virtual appointments, or work with the group to ensure appointments are booked by EEs. BCs are not required or expected to call and book employee appointments.
If you ask for us to book a benefit counselor we will do our best to schedule your preferenced selection but make no guarantee of their availability.