Westin Homes Warranty Request (Houston Division)

Westin Home's Warranty Portal

Today's Date:

Date

Close Date:

Date

Full Name:*

Community:*

Address Only:*

Street Address Line 2

City/State/Zip Code:

Primary Phone:*

Secondary Phone:

Email Address:*

example@example.com

Westin Homes Warranty Coverage

This form is required whether it is an emergency or non-emergency during the warranty period on the warrantable items of your home.

Year 1: Deficiencies in Workmanship/Materials/HVAC.

Year 1 to 2: Deficiencies in the Delivery Portion of the Systems (plumbing and electrical systems).

Year 1 to 5: HVAC System (Parts Only) through the manufacturer (Lennox).

Year 1 to 6: Major Structural Components of the Home.

Westin Homes 2245 Texas Drive, Suite 600 Direct email: warranty@westin-homes.com Sugar Land, Texas 77479 Direct #: 281-207-7674

In Case of Emergency

If you have an emergency after work hours (8-5) or during the weekend and your home falls within the warranty period metioned above, please call the Westin Home's emergency line at 281-207-7683.

Note: An emergency is considered: No A/C or heat in the entire home, a water leak that cannot be stopped, plumbing drain clog on the entire home and no power on the entire home.

Warranty Concerns

Note: Please be short and detailed in typing your warranty concern as well as providing us a picture for each concern. Warrranties will not be processed unless there is a PICTURE FOR EACH WARRANTY CONCERN.

*Third Party Inspection List*

Note: Any concern(s) that you have from a Third Party Inspection Report will need to be added as a warranty concern on this form along with a picture(s).

The Warranty Request WILL NOT BE PROCESSED unless the concerns and a picture from the inspection report are listed in the concern boxes below.

Warranty Concern 1: *

0/250

Warranty Concern 2:

0/250

Warranty Concern 3:

0/250

Warranty Concern 4:

0/250

Warranty Concern 5:

0/250

Warranty Concern 6:

0/250

Warranty Concern 7:

0/250

Warranty Concern 8:

0/250

Warranty Concern 9:

0/250

Warranty Concern 10:

0/250

Warranty Concern 11:

0/250

Warranty Concern 12:

0/250

Warranty Concern 13:

0/250

Warranty Concern 14:

0/250

Warranty Concern 15:

0/250

Warranty Concern 16:

0/250

Warranty Concern 17:

0/250

Warranty Concern 18:

0/250

Warranty Concern 19:

0/250

Warranty Concern 20:

0/250

Picture Upload (20 pictures max)*

Document Upload (Inspection Report)

Note: The homeowner must be available to schedule repair work within 10 days of submitting this claim. Work will be performed during normal business hours (8-5) Monday through Friday. If this timeline to schedule work cannot be met, then the ticket can be closed out at Westin's discretion and a notification will be sent to the homeowner to resubmit a new warranty ticket.*

I, the homeowner, understand & will be available to have the warrantable items addressed within 10 days.

Note: Please send an email to the Westin Homes Warranty Department if you have not been contacted within 48 business hours from this submittal.

Homeowner Sign-off

All items covered under the homeowner warranty have been completed to your satisfaction. There are no outstanding warrantable issues at this time.

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Homeowner signature Date

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Homeowner signature Date