Benefit Rates for PCAs and QPs
Benefits notice in employee policies and procedures is incorporated by reference.
Best Care currently retains a maximum of 27.5% of its reimbursement rate as an
administrative fee. This fee covers fiscal intermediary and enhanced program services including:
One time PCA/QP set-up costs.
Regulatory compliance monitoring.
Record maintenance and retention.
Program compliance assistance.
General liability insurance; professional liability insurance and fidelity bond.
Employer responsibility taxes and insurance, including Workers’ Compensation and unemployment insurance.
Program development, outreach and recruitment activities.
Both parties are responsible for complying with all rules and regulations related to PCA. This includes, but is not limited to state Vulnerable Adults Act, Data Privacy, PCA regulations and the Nurse Practices Act, including assistance with medication administration, and Department of Labor laws governing overtime.
Best Care, believes it is in the best interest of employees and management to have an environment where concerns are openly discussed. For this reason, PCAs are encouraged to bring all work-related issues to their manager, the consumer. Consumers are encouraged to address issues directly with their PCA. If the PCA and consumer are unable to resolve the issue, they may bring the issue to Best Care. Best Care is committed to providing a timely response to concerns brought forward.
Termination of Employment or Services Employees may resign their employment with the consumer and Best Care at any time for any reason or
no reason, and the consumer and Best Care reserve the same right regarding the discontinuation of an individual’s employment.
Either the consumer or Best Care may terminate services at any time and for any reason or no reason.
Best Care shall provide reasonable advance notice of termination of service in accordance with the Minnesota Home Care Bill of Rights and Minnesota Statute.