Correct! 😃
Nope, sorry! The correct answer is: Create an eMandate
You are right!
Oops, that's incorrect. An eMandate represents An authorisation given by your customers, that allows you to collect payments from their bank accounts
Correct! Keep going 😁
Oops, a reference number MUST be unique for every customer.
That's right!
That's wrong 😔 The correct answer is: 2 weeks after the contract ends
Correct!
Nope, the right answer is: TRUE, Maximum amount per DD transaction field serves as a benchmark for collections
That's correct! The collection amount is always equal or lesser than the Max Amount per DD transaction.
Incorrect! ❌ The Max Amount per DD transaction must always be equal or higher than the collection amount.
Good one!
Oops, you got that wrong 😔 The correct answer is Click on Save & Email / Save & Whatsapp. This is because merchants cannot authorise a mandate on their own.
Exactly! You're getting there 😄
Nope, the RM1 FPX transaction is both, for customers to authorise the mandate & also ensure that their bank account is legitimate and active
Good choice! 😃
Wrong! ❌ The correct answer is: Mandate > View Mandates
Looks like you paid attention! 😁
Nope, the status of a new, successful mandate is N-Approved
That's right! 😄
Incorrect! ❌ Merchants cannot authorise eMandates, therefore they would need to "Save & Email" or "Save & Whatsapp" it to customers.
You're getting good at this! 😃
Oops, the right answer is TRUE, Once a customer clicks on the link in their email, they should ensure all the details on the mandate is correct and tick the Terms & Conditions checkbox. Then, they should click on Proceed to FPX.
You got that right!
Nope, you need to Click on the Pen Icon and proceed to Click on Save & Email or Save & Whatsapp
Wow, you have mastered mandate set up! 😃
Wrong, you can search for mandates via the Mandate > Search Mandate tab & via the search box at the top right corner.
You're off to a good start! 😄
That's incorrect! ❌ The Curlec system enables both, manual & automated collections.
That's right! 😃
Oops, with Direct Debit via FPX, you would need to wait at most 4 banking days before you are able to generate your first collection.
Wrong! ❌ Manual collection provides flexibility to merchants so that they are able to collect payments at any date, time & amount.
You're definitely getting the hang of it! 😃
Nope, the correct answer is: Collections > View Enrolments
That's right! 👏
Wrong, you need to tick on both, ✔️Send Reminder to Customer & ✔️Upload to Bank Server.
Absolutely right! 😄
Nope, failing to tick on the "Upload to Bank Server" box results in the system not uploading the collection file to the bank & thus the bank will not be triggered to pull funds for the merchant.
Incorrect! ❌ The "number of retry" feature is an automated collection retry by the bank should there be an unsuccessful collection.
Yup that's right!
Wrong! ❌ An auto collection is a one-time setting that gets populated for all the mandates
Looks like you've been paying attention! 😄
Uh oh, that's incorrect. ❌ On a fresh account, the “Auto Collection” function is disabled. Merchants are required to enable the function as they see fit.
Wrong! ❌ “Default to Maximum Amount” means that the system will make auto collections based on the Maximum Amount per DD Transaction set on the mandate.
Wrong! ❌ When the collection amount is “Set a Specific Amount” of RM150, the system will make auto collections of RM150 for all the mandates based on their respective frequencies.
Wrong! ❌ “Based on Collection Amount” means that the system will make auto collections based on the collection amount field set on the mandate.
You're getting good at this! 😁
Nope, you got that wrong!If you do not want to make collections for all your mandates based on the same, auto-populated date (e.g. on the 3rd of every month), you should Enable “Generate collection based on Mandate Effective date”
Love that you're paying attention to details! 😄
That's wrong! ❌ The right answer is: TRUE, the Curlec system has a feature which allows merchants to collect payments on the 28th of every month for mandates with Effective Date after the 28th.
Oops, that's incorrect! ❌ To monitor your collections, go to Collections > View Collections
You have now mastered making collections via the Curlec system! 😄
Wrong! ❌ The merchant will have to Turn on the Enable Collections toggle & Turn off the Enable Auto Collection toggle.
That's correct!
Oops, the correct answer is: TRUE, An Instant Pay refers to a service where merchants are able to collect one-off payments through online banking (FPX) or through debit/credit card payments.
Correct! Keep going! 😃
That's incorrect ❌Instant Pay puts customers in control of the funds & Direct Debit puts the merchants in controls of the funds.
Correct! You're almost there 😄
Looks like you got that wrong ❌You can monitor your Instant Pay transactions under the Instant Pay > View Instant Pay tab
You're ready to start making your Instant Pay transactions via the Curlec system! 😁
Wrong! ❌You can search for a particular instant pay only at the Instant Pay > Search Instant Pay tab.
You got that right! 😃
Wrong! ❌The 4 types of user accounts are: Admin, Manager, Salesperson & View-Only users.
Incorrect! ❌The next time a user wants to use the system, they have to login using their username & password
Yup that's right! 👏🏻
Oops, looks like you got that wrong 😞The correct answer is: Batch Upload.
That's incorrect! ❌The right answer is: TRUE, the Batch Upload function allows you to create multiple mandates and/or Instant Pays instead of creating them individually. Besides mandates, you could also batch upload collection files.
Correct! You're almost there, keep going! 😄
Nope, you answered incorrectly ❌The right answer is: FALSEYou can always configure both forms under Settings > Mandate Form or Settings > Instant Pay Form
Correct! You will need your customer's authorisation (which is performed via an RM1 FPX transaction) to terminate a mandate.
Wrong! ❌The right answer is: FALSE, A merchant can only initiate a termination but not authorise the termination form. The customer will still have to authorise the termination form via an RM1 FPX transaction.