AUTO CITY SERVICE CONTACT FORM ver06302023

REPLY TO EMAIL

example@example.com

JUST NEED TO CHECK THE STATUS OF A REPAIR?

For Faster Service, Text the word UPDATE to

(214) 271-4837

YOUR CONTACT INFO:

FULL NAME*

E-MAIL*

CELL PHONE*

MAIN REASON FOR CONTACTING SERVICE*

VEHICLE INFORMATION:

VEHICLE YEAR*

VEHICLE MAKE*

ie Ford, Chevy, Chrysler

VEHICLE MODEL*

ie impala, cruz, escape

SERVICE REQUEST:

WHEN WOULD YOU LIKE TO COME IN?

FIRST AVAILABLE APPOINTMENTON A SPECIFIC DATE & TIME

REQUEST A SPECIFIC DATE & TIME:

Service hours are Monday - Friday, 8am to 5pm, Saturdays, from 8 am to Noon (Oil changes and drop offs only on Saturdays). PLEASE NOTE: Your appointment must be confirmed by our service department. While we will do our best to accommodate your request, it will ultimately depend on availability.

PREFERRED DATE:*

PREFERRED TIME OF DAY:*

8:00 AM to 10:00 AM10:00 AM to 2:00 PM2:00 PM to 4:30 PM

DESCRIBE THE ISSUE(S) YOU ARE HAVING IN AS MUCH DETAIL AS POSSIBLE:*

DOES THE ISSUE(S) DESCRIBED ABOVE EFFECT YOUR ABILITY TO SAFELY OPERATE YOUR VEHICLE?*

NOYESNOT SURE

HAS YOUR VEHICLE BEEN SERVICED FOR THIS SAME ISSUE(S) IN THE PAST 3 MONTHS?*

No - First time for this issueYes - Once before for this same issueYes - Twice Before for this same issueYes - Three times or more for this same issueI'm not sure if it's related to previous service

EMERGENCY AFTER-HOURS TOW

(After 5 PM, Monday - Friday, After Noon on Saturday and all day Sunday)

IMPORTANT: If this is an emergency or if a tow is needed outside the hours of 8am to 5pm, Monday thru Friday, or 8am to Noon on Saturday, please call our tow company directly, BIG TOE WRECKER SERVICE.

Please advise them you are an AUTO CITY Customer. You will NOT have to pay for the tow at the time of Pick Up, however, if it is later determined that the repairs needed are not covered by your warranty, or if the cost of towing exceeds $100, towing fees will be added to your bill from the service center, payable upon completion of repairs. TOW TRUCK DRIVERS DO NOT ACCEPT PASSENGERS. TO CALL FOR A TOW AFTER HOURS CALL: (214) 328-0300

TO REQUEST A TOW DURING NORMAL OPERATING HOURS

(Monday - Friday, 8AM TO 5PM, Saturday 8AM TO NOON)

WHERE IS THE VEHICLE LOCATED:*

ADDRESS WHERE VEHICLE IS LOCATED:*

Street Address

Apartment #

CityState / Province

Postal / Zip Code

DESCRIBE THE ISSUE(S) YOU ARE HAVING:*

HAS YOUR VEHICLE BEEN SERVICED FOR THE SAME ISSUE(S) BEFORE?*

No - First time for this issueYes - Once before for this same issueYes - Twice Before for this same issueYes - Three times or more for this same issueI'm not sure