Language
Dansk
English (UK)
Form
Name
*
First name
Last name
Email
*
example@example.com
Describe your issue
*
Give as much detail as possible
GRASPOR unit firmware version
*
You can find the firmware version by connecting your GRASPOR unit to your smartphone, and navigating to the "Profile" tab.
GRASPOR app verison
*
you can find the app version in either Play Store (Android), or App Store (iOS).
What Smartphone do you have?
*
E.g. Iphone X, Samsung Galaxy S9, Sony Experia 5
What operating system is on Smartphone?
*
iOS or Android?
What version os your operating system?
*
iOS: Go to settings -> General -> About. Android: Go to settings -> System -> advanced -> System update
Is your smartphone, GRASPOR unit and app updated to the latest version?
*
Yes
No
Attatch a photo
*
Browse Files
Drag and drop files here
Choose a file
If the issue is visible in the live view or fullscreen graph, please attatch a photo.
Cancel
of
Have you tried to restart the GRASPOR unit and app? You have to swipe the app away from the "open apps screen"
*
Yes
No
You can try:
Re-starting the app, re-installing the app, or restarting the GRASPOR unit
Submit
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