1. Purpose of independent checkin/checkout.
2. Property to be returned same level of cleaning at the end of tenancy.
3. Test detectors regularly.
4. What Clerks do and do not test during the check-in.
5. Tenants to inspect areas out of reach post checkin including lofts.
6. How to avoid condensation.
7. Communication during tenancy, including access to the O1 property folder.
8. Explained wear & tear/ depriciation/ delapidation.