Welcome to Blue Springs Water. As part of your new service, you will need to create an online customer account at:
www.bluespringswaterms.com
Online Account
• Create your online account.
• Verify that your email address and phone number are correct.
• If your email address or phone number changes, update your online account and notify the Blue Springs Water office.
Billing & Notifications
To receive your monthly bill and important notifications, ensure the following are turned ON:
☐ Paperless Billing
☐ Email Notifications
☐ Text Notifications
Bills are normally issued on the 5th of each month and are due by the 20th of each month.
Automatic Payments (Optional):
If you choose to enroll in AutoPay, you are responsible for entering and maintaining your own payment information through your online account.
IMPORTANT – When You Move or Disconnect Service
If you discontinue water service or move from the property, you are responsible for logging into youronline account and:
☐ Turn OFF AutoPay.
☐ Remove all saved credit card or bank account information.
☐ Delete any stored payment methods.
☐ Delete your online profile, if the system allows.
Blue Springs Water does not have access to customer payment profiles and cannot remove your saved payment information for you. Failure to remove your AutoPay or saved payment information may result in future charges if your payment information remains attached to the online account.
Customer Acknowledgment:
I acknowledge that I have received these instructions and understand that it is my responsibility to maintain my online account, keep my contact information current, and manage any AutoPay and savedpayment information associated with my account.