Terms and conditions
1. Commissions are not to contain mature content (tasteful nudity is ok, but nothing sexual).
2. Commissioned pieces must be your intellectual property. We will not sculpt copyrighted characters or other people’s character without their permission.
3. We will only work on what you have already paid for in full. If you have only paid for a sculpt but decided later you want us to paint it for you, we will not print and paint the model until we have received the additional payments.
4. Refunds can only be asked for if we have not started that process yet; for example, you paid for sculpt, print and paint, but after we started the sculpt you change your mind. We would refund you the print and paint parts that have not been started, but not the sculpt. This is due to the large amount of time and effort put into even starting each step. If you are unsure whether we can sculpt the way you want us to, please message or e-mail us before buying and we can discuss it.
5. There is not a specific amount of time in which your models will be completed. We will finish them as fast as we can, but may have other commissions on the go and we both still have part time jobs. We will give you an estimate once we have your info. If you need models completed by a certain date please message or e-mail us to check if that is possible before buying.
6. If you are unsure of anything, please message or e-mail us before buying. We usually answer the same day :)