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Submit A Warranty Claim
Having an issue with the craftsmanship of an item you’ve purchased? Fill out the following form to initiate your complementary replacement!
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1
Terms and Conditions
*
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2
Full Name
*
This field is required.
First Name
Last Name
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3
E-mail
*
This field is required.
Please make sure this is an email you check. This is how I will contact you regarding your request
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4
Where was your order placed?
*
This field is required.
Website
Etsy
Amazon
Wanelo
Other
Website
Etsy
Amazon
Wanelo
Other
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5
Order ID
*
This field is required.
Can be located on order confirmation email
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6
Please upload photo(s) of the issue(s)
*
This field is required.
Drag and drop files here
Select files to upload
Max. file size
: 10.6MB
Browse Files
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7
Any other additional information to add
Huge
Large
Normal
Small
Ok
quote
Created with Sketch.
Ok
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8
Replacement Terms
*
This field is required.
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9
Replacement Shipping Label
*
This field is required.
Within 24-72 hours of submitting this form, you will receive an email with
a link to purchase a new shipping label for your replacement
if your Warranty Claim has been approved which
must
be paid within
7 business days
& is required
before
the replacement is put in to production for you. The link will be sent to the email address you've provided me in this form. If, after 72 hours, you have still not received status of your claim,
please be sure to check your
spam/junk mail folder(s)
.
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The Urban Flair | WARRANTY CLAIM SUBMISSION
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