The Urban Flair | WARRANTY CLAIM SUBMISSION

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Terms and Conditions* This field is required.
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Full Name* This field is required.
First Name
Last Name
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E-mail* This field is required.
Please make sure this is an email you check. This is how I will contact you regarding your request
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Where was your order placed?* This field is required.
Website
Etsy
Amazon
Wanelo
Other
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Order ID* This field is required.
Can be located on order confirmation email
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Please upload photo(s) of the issue(s)* This field is required.
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Max. file size: 10.6MB
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Any other additional information to add
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Which of the following would you prefer?* This field is required.
An exact replacement (same model and same design)
50% original item value in store credit (excluding any original shipping costs)
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Terms & Conditions* This field is required.Within 24-72 hours of submitting this form, you will receive an email with a link to purchase a new shipping label for your replacement if your Warranty Claim has been approved which must be paid within 7 business days & is required before the replacement is put in to production for you. The former will be sent to the email address you've provided me in this form. If, after 72 hours, you have still not received status of your claim, please be sure to check your spam/junk mail folder(s).
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