By scheduling any service with Outlaw Auto Detailing you hereby agree to all terms listed on said agreement.
- We require payment to be made in full on the day of the scheduled service. Failure to pay in full on the same day will result in a 10% late charge accrued each day if left unpaid.
- We require a 24-hour notice to cancel any booking/detailing service. Failure to do so will result in a $50 cancellation fee.
- If areas such as the center armrest storage or glove compartment are not cleared, we will not be able to clean them due to customer’s private personal belongings.
- Due to child safety, we will not remove or replace car seats under any circumstances. We ask that our clients remove car seats and booster seats before we arrive. Should the car seat be left in the vehicle we will do our best to clean around the car seat but can’t promise your total satisfaction.
- Pet hair and sand are two of the toughest items to remove from a vehicle with normal vacuuming. The removal of either element is not guaranteed with any of our service offerings.
- We make no promises when it comes to the removal of stains and/or odors from vehicles. We aim to please so we will try our best. Please be aware that some upholstery and carpets are beyond cleaning and may not completely clean up as expected. Some stains are permanent.
- When it comes to windows we try to be our best. But from time to time and depending on temperature windows may have a film. Please allow the car to cool and then take a microfiber towel and wipe the film off if you see streaks. We do apologize for any inconvenience this may cause.
- We are not responsible for damage due to heavily soiled, stained or damaged interior components, such as door, dash, steering wheel and center console buttons & knobs. These areas sometimes require additional cleaning that might result in loss of function and/or markings.
- We are not responsible for any mechanical or electrical problems when cleaning engine bays due to areas getting wet from the cleaning process. Please make sure your vehicle is in good mechanical/electrical working order. There is no way of knowing of these problems before we begin, so please understand that if issues do arise after our detailing process, we will NOT be held responsible.
- The headliner is gently cleaned, however there may be remaining stains. The glue used for headliners will start to release if cleaned more aggressively or with stronger cleaners. Please understand that headliners may not come completely clean due to this reason.
- Bird droppings, bug splatter, sap, and tar will chemically etch into your vehicle's paintwork if left for a period of time. This will result in a deep chemical mark on the paintwork that may need additional work to safely remove. In some cases, the mark cannot be removed completely without comprising the clearcoat.