Patient Satisfaction Survey

Patient Satisfaction Survey

This survey is intended for patients who have recently utilized the 9-1-1 Ambulance Service of Waterloo Fire Rescue. This survey includes 17 total questions. No question requires an answer, all feedback is appreciated.

5. Please rate how satisfied you were with your call into the 9-1-1 dispatch center.

	1	2	3	4	5

1 is Worst, 5 is Best

6. Was the 9-1-1 dispatcher courteous?

	1	2	3	4	5

1 is Worst, 5 is Best

14. How satisfied are you with the billing process at Waterloo Fire Rescue?

	1	2	3	4	5

1 is Worst, 5 is Best

Yes, regarding 9-1-1 callYes, regarding EMS TransportYes, regarding the Billing ProcessYes, regarding multipleNo
Thank you for completing the survey. Someone will be contacting you within 72 hours if a call was requested.
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