Form
Name
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Email
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Date of Birth
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Where do you live? City, State (Country)
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Phone Number
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Who is your phone number provider?
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What time zone are you located in?
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Do you have a quiet space to work in at home or an office?
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Are you available Monday - Friday between US 8am - 5pm? (Whether pst, cst, mst or est)
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Have you ever worked in a call center?
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How many years of call center experience do you have, if any?
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What’s your desired hourly rate in US dollars?
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What are some common mistakes call center or customer service workers make?
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What is the most important aspect of delivering great customer service?
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Do you speak any other language other than English? List if any:
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Which days are you available to work, check all that apply:
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Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
What are your 3 best skills?
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What skills do you need to work on?
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Why would you be an asset to a business owner?
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List any other key skills you have obtained
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Please list any software and applications you are familiar with:
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What kind of Internet speed and connection do you have?
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Do you have a backup generator?
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Do you have hard wired internet connection?
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A customer is upset with their cleaning service and is demanding a refund. Please draft an email on how you would respond to him:
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Please upload any resume, cover letter or references
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In this role, you would come in contact with credit card information. Would you be able to pass a criminal background check?
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Do you consent to a background check?
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How many hours would you like to work each week?
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In addition to Mon-Fri are you ever available on weekends?
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What's your highest level of education completed?
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Please provide two references in the box provided. (Name, Email and Phone Number)
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Are you unemployed?
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Please upload a sound or video recording, introducing yourself. (Share a little about your experiences)
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