Consumer Scam and Marketplace Dispute Complaint Form
SellerID is committed to ensuring trust, accountability, and fairness in the digital marketplace. In line with this mission, we operate a comprehensive accountability and trust maintenance ecosystem through our Consumer Protection Program.
Please Read Before Proceeding
We believe that in order to build trustworthy and robust online services and marketplaces we need to serve both sides of the commercial transaction. We provide a system for consumers to manage marketplace related disputes, issues, and report scams or fraudulent business practices. SellerID provides a safe space to resolve marketplace disputes and issues between businesses and their customers. Please take note that providing malicious false statements is a criminal offence.
Step 1: Verifying the nature of your complaint
What kind of complaint report are you filing?
Marketplace Dispute / Misrepresentation / Unethical Business Practice
Scam or Other Fraud
Is the Business in the Philippines?
Yes
No
Please select the nature of your complaint
Please Select
Business' Product or Service
Business' Advertising
Business' Privacy Policy and/or Data Use
Charity
Scams/Fraudulent Activities
Internet Service Provider
Online Service (Technology Company)
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Step 2: Details of the Business
Name of Business or Individual Being Complained
SellerID Registration Number of Business Being Complained
If Applicable
Link to Facebook Page of Business Being Complained
Link to Website of Business Being Complained
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Step 3: Your Information
We comply with RA 10173 - Data Privacy Act of 2012, and accordingly will not publish, use, send to unauthorised 3rd parties, or otherwise prejudice your information. Your personal information will be kept strictly confidential.
Your Full Name
First Name
Last Name
Your Contact Email
example@example.com
Your Mobile Number
Please enter a valid phone number.
Do you wish to remain anonymous in your Complaint?
Yes
No
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Step 4: Your Complaint
Please describe in as much detail the nature of your complaint
Please feel free to use English or Filipino
Please upload documentary or image evidence if applicable
Add Files
Drag and drop files here
Choose a file
OPTIONAL
Cancel
of
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Step 5: Review and Confirm
Please take note that providing malicious false statements is a criminal offence.
By signing below you confirm your complaint submission and certify its contents as true and correct by your personal account and recollection.
Submit
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