By completing this form, you confirm that you acknowledge all of Excellence’s Travel and their suppliers, terms, and conditions at the time of booking. Your acknowledgment of the terms and conditions that all monies paid were non-refundable and non-transferable unless you have obtained travel protection. You also confirm that you were provided with all the information by Excellence’s Travel and their supplier within your booking/reservation policies that the purchase of travel insurance is strongly recommended as a method of protection for your travel investment. If you purchased travel insurance at the time of your booking, your refund would be issued back via the form of your initial payment. Each supplier refund policy may vary. Depending on the outcome, you will be notified via email of the refund amount due and the expected timeframe in which it will be issued.