Thank you for choosing Animal Family Veterinary Care Center for your pet’s care. Any time you schedule an appointment or procedure, we set aside time to provide you and your pet the highest level of care. We understand unforeseen circumstances happen; however, if you need to cancel or reschedule an appointment or procedure, in order to avoid a penalty, we need a 24-hour or more notice prior to your visit, so that we can help another pet in need.  

Our "no show"/cancellation policy is as follows:
A "no show" is a client who misses an appointment, or procedure, without cancelling it ahead of time. A failure to be present at the time of a scheduled appointment/procedure will be documented in the patient's chart as a "no show". 

The first time there is a "no show", we will give you a call or send a text alerting you of the missed appointment/procedure and remind you of our "no show"/cancellation policy.

The second occurrence will result in a non-refundable deposit of $75 being required when scheduling future appointments/procedures. The $75 will be applied to the total balance if the appointment/procedure is kept. The $75 will be forfeited, however, if the scheduled appointment/procedure is not kept or a cancellation/reschedule is not made 24 hours prior to the appointment/procedure. 

As legal owner or responsible agent of the above animal, I certify that I have read and understand the "no show"/cancellation policy.