Citizens Advice St Albans District needs the client’s explicit consent to use special category personal data to give the client advice, help us gather data to improve our service, and support our research in a way that the client can’t be identified. We’ll make sure the client’s information is kept safe in our secure case management system. We only access the client’s data when we have a good reason, we only share what is necessary and relevant, and we don’t sell the client’s data to commercial organisations.