Please be aware that some rules are shifted during COVID.
Tuition Payment Options, Fees, Discounts, Refunds and Enrollment
All tuition payments are due on or before the first class of the month.
Once you have registered, you are responsible for payments until we receive written or verified notification that you will be dropping from the class. Please notify the office if you are dropping a class or you will be charged for the classes until we receive your verified cancellation. If tuition is not received by the 15th of the month you will automatically be charged without refund.
Payments:
We prefer payments to be made by our automated payment system. For your security, all numbers are encrypted and only enter the system when your credit or debit card is swiped. If you choose to pay by check or cash please make sure your payment is in by the 1st of the month.
Card on File:
All current clients need to have an active credit card on file.
Registration Fee:
This is an administrative fee that covers the costs for maintaining your gymnastic records, and providing printed materials, newsletters, internet services and class incentives such as stickers, stamps, medals, certificates, etc. Registration fee for the second child will be discounted. For the third child it is free.
Extra Fees:
We charge additional fees for returned checks, late payments and resubmits on automated payments.
Discounts:
The highest tuition in a family pays full price. The lowest tuition fee is discounted at 10%. Team students receive an hourly discounted rate on tuition. There is no refund or discounts for special events, or extra programs.
Refunds:
If you are a first-time customer and are not satisfied after the first month, we will refund the balance of your tuition payment. Otherwise, there are no refunds or credits unless your child is injured or you are moving. There are no refunds for Registration fee.
Open enrollment:
You may join a class at any time during the year if there are openings. We will pro-rate your tuition accordingly. We will transfer any credits if you change classes during the season.
General Class Information and Policies
Drop Notification:
If you are dropping from the class, we need to know in advance so we can make necessary adjustments in staffing. You may notify us by phone, e-mail, or stop by the office. You will be billed until we receive notice. You are responsible for payments until you are officially dropped.
Parking/Dropping Off/ Picking Up:
Pre-school parents must bring their children into the gym and pick them up in the changing area. All other student’s may be dropped off at the entrance. Due to limited parking we ask if possible all parents follow a drop off pick up procedure. DO NOT WAIT or PARK IN THE DROP-OFF SPACES. Always drive slowly in the lot. If you will be late your gymnast MUST wait in the lobby. Please advise your children not to wait in the parking lot. Call the office if you are detained. 503-482-5776.
Cancellations:
Cancellations for any reason will be placed on the website and our Facebook page. Time and date of rescheduling of your class will be given as soon as possible.
Limited Peeking Policy:
We do offer viewing opportunities and we appreciate you limiting your observation so that your children can enjoy the learning process. We strongly believe children learn better if they are kept from the distractions of parents and family watching. For insurance purposes parents or siblings are not permitted into the gym area. To speak to a teacher or arrange early pick-up, check with the office or teachers for assistance.
Dress:
Leotards for girls and spandex shorts/ tight t- shirts. Sports bra’s only is not an option. Tucked in T-shirts and shorts or warm-ups for boys. Hair tied back. No jewelry. No gum. All of these options are for the safety of the child.
Valuables:
We cannot be responsible for cell phones or other electronic devices that are brought to the gym.
Holiday Schedule:
Our school schedule runs from September thru May. Summer session is June thru August. We close for all major holidays. If you enroll for the full year things even out (if you miss due to holiday some months have 5 classes which you are not billed for. Tuition is based on the average of four classes. We appreciate your understanding. If we close for an extended amount of time tuition will be prorated.
Make-up Policy:
You are allowed 1 make up class per month. Make ups do not carry over month to month. Please do not arbitrarily show up for a make-up class. You need to schedule with a teacher the week before you plan on making up.
· Please wait in the lobby until your child's instructor comes to take you to class.
· We will contact you if your chosen class is not available.
· We reserve the right to consolidate or cancel classes with low enrollment
Parties, Groups, Private Lessons:
We have awesome activities custom tailored to give parents a night out, open gym for all members, birthdays, scout troops or church groups in the gym. Contact the office for details or check our website.
Pro Shop:
We keep a rotating stock of leotards, T-shirts and specialty items for you gymnast. Check us out!
New Classes:
Check our bulletin boards and website for additional classes. Summer Camp, Future Stars, Mini Pros, and more.
**No Food or Drinks in the gym at any time!!**