• Register at our animal hospitals

  • Register at our animal hospitals


    To get started, simply fill out the form below. It'll only take a few minutes of your time. 

    Please have a scan, photo, or screenshot of your benefit award letter or your latest Universal Credit account statement ready for upload. This documentation should clearly display: 

    • Your name
    • Address
    • Contact details
    • The type of benefit you receive, dated within the last 12 months 

    When providing proof of Universal Credit, please ensure you upload your latest statement from your online account. This statement should clearly show your payment, how your entitlement is calculated, and any deductions made.


    If you're providing proof of income related to Employment and Support Allowance or Job Seeker's Allowance, please ensure you upload all pages of your award letter.


    Please note that your discount level will be determined by the proof of benefits you provide at the time of registration.

    Good news! From 26th February 2024 we will no longer charge a fee to register your pet.  


    If for any reason we can't confirm your eligibility from the documents you provide, we'll contact you using the contact details provided.  


    Please keep in mind that your registration will only become active upon receiving confirmation. Our goal is to review all applications within five working days. Thank you for your patience as we process your registration.  

     

  • About you - Existing Client

  • About You - New Client

  • About your new or additional pet (1)

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  • About your new or additional pet (2)

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  • About your new or additional pet (3)

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  • Your Benefit

  • You are eligible for Band A discount if you receive any of the below means-tested benefits. This means that Blue Cross will fund veterinary treatment for two of your pets; exclusions may apply. You will be asked to pay a consultation fee to access this treatment.

    Should you have other pets you wish to bring to Blue Cross for veterinary treatment, you may be able to access Band B discount.  

    • Income Based Employment and Support Allowance
    • Income Based Job Seekers Allowance
    • Income Support
    • Pension Credit
    • Universal Credit where there has not been a reduction in payment due to work or other income such as savings
  • Please provide proof of the benefit listed above that you receive, as up to two pets will qualify for our Band A discount.

    Any additional pets registered will qualify for our Band B discount.

  • Select Pets to Qualify for Band A discount:

    As you are registering three or more pets today and have indicated you are in receipt of a benefit that qualifies for our Band A discount, only two pets will qualify for the Band A discount.

     
    The other pet(s) will be treated under our Band B discount.

    *Please note you will not be able to change the pets being treated under the Band A discount.

    We will re-confirm the pets you have selected for Band A discount in your confirmation of registration email.

  • You are eligible for Band B discount if you receive any of the below means-tested benefits. This means Blue Cross will aim to offer you veterinary treatment at a discounted rate.

    • Working Tax Credits
    • Child Tax Credits
    • Housing Benefit
    • Council Tax Support
    • Universal Credit where there has been a reduction in payment due to work or other income such as savings
  • Please upload proof of this benefit as your pet(s) will qualify for Band B discount.

  • Unfortunately, in order to qualify for our service, you need to be in receipt of one of the means tested benefits listed.

    If your pet requires urgent veterinary care, please do not delay and contact your local vet practice.

    Find a list of local practices

     

    Our pet advice also contains lots of information covering a variety of different pet species and health conditions.

  • Benefit Proof

    Upload a photo, screenshot or scan of your benefit award letter (please include all pages of the letter) or online benefit account statement. 

     

    The evidence you upload should clearly show:

    • your name
    • address
    • type of benefit that shows the full award 
    • a date within the last twelve months for award letters or be the most recent statement available in your online benefit account


    Please note that if you are uploading evidence of income related Job Seekers Allowance or income related Employment and Support Allowance, you will need to upload all pages of your award letter so that we can check the type of Job Seekers Allowance or Employment and Support Allowance you receive.

    If you are uploading proof of Universal Credit, please upload the latest statement from your online account, which shows your payment, entitlements and any deductions.

    We will only use this information to make sure you are eligible for Blue Cross veterinary treatment. After this, we will delete it. We will hold your information securely and only staff who are directly involved in this process will be able to see your documents. If you have questions about how we use your personal information, see our privacy policy.

    You can upload multiple pages of your benefit award letter if required - click on the upload button again to upload another document. 

  • Upload benefit proof
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  • BLUE CROSS TERMS AND CONDITIONS
     

    Our Terms and Conditions can be found here

    Please read them carefully before confirming your acceptance of these terms and conditions below.

  • You can unsubscribe or change your preferences at any time by contacting our Supporter Care team on 0300 790 9903 or emailing preferences@bluecross.org.uk

    Blue Cross respects your privacy and will keep your information safe and secure and will only use it in accordance with our Privacy Policy. We will not sell, rent or share your personal data with other organisations for their marketing purposes. We may use your data for profiling purposes to make future communications more relevant to you. To see more about how we will use your information visit bluecross.org.uk/privacy

  • Registration Fee(s)

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